Recent content by kumagera

  1. K

    send calls from specific external number to a ring group.

    Well, thanks very much for your help anyway. I believe I can get it working as needed now. Thanks Paul.
  2. K

    send calls from specific external number to a ring group.

    Ok starting to make sense now ;) however, when I try to create a new destination using the same number (our office number) I get "duplicate detected " and the new destination does not get created? hmmm Paul.
  3. K

    send calls from specific external number to a ring group.

    That's confusing because everyone dials the same number "destination"for our office, I only want to send calls from a particular number to a different ring group... totally confused now, sorry. Paul.
  4. K

    send calls from specific external number to a ring group.

    Thanks, I managed to get it working but it doesn't seem very logical to me... I set up a destination with a dummy phone number as the destination (as I already have a destination set up with our office number that then goes to through time conditions and depending on the result ends up going...
  5. K

    send calls from specific external number to a ring group.

    Hi There Thanks for your reply... sorry I'm still confused. how/where do I define the external number (for example when a call comes in from 0136 21 7333) i want to send it to a ring group that calls two extensions and completely bypasses reception. I don't see a way to do this with...
  6. K

    send calls from specific external number to a ring group.

    Hello I'm new to fusionPBX and this forum, I'm wondering if anyone can help me to set up a "dialplan?" to transfer all calls that come in from a specific phone number to a ring group I have set up. I tried using - condition>caller_id_number>^xxxxxxx$ -> action>transfer>xxx XML xxx.xxx.xxx but...