Recent content by Mark Helia

how do you set the information below so that the original caller ID will appear when transferring call? "...If your trying to do it from the Destinations, on the inbound number you need to Prefix there"

Hi We created a ring group which include two cellphone number. When our user receive a call on their cellphone, it requires them to press 1 before they can answer the call. On our ring group settings, we already remove the option to CONFIRM for the two mobile number but they are still getting...