Recent content by random_nerd

Hi all! Does anyone know if FreeSwitch/SignalWire's mod_com_amd commercial module still works? Is it compatible with Debian 13 Trixie? Is there a different module/process everyone uses for their outbound systems? Eager to learn/implement this! Thank you!

@Adrian Fretwell usually because their connection isn't perfectly stable. We run a virtual contact center so they are on home wifi rather than an in-office setting with dedicated lines. All connecting via sipjs.

Hey all, dealing with a pesky issue where agents lose connection for a brief moment (less than a second), we reestablish the connection, the call continues, but then drops around a minute later. I see numerous posts about calls ending after 32 seconds exactly, that's what this USED to be but now...

Turns out, I DID have it installed, and I was already connecting to my sip endpoint via wss, so signaling is probably fine... I guess. And I guess this means it is outside the purview of SIP ALG. Would that mean if agents are experiencing dropped calls it would have to be an RTP/Audio transport...

Derp. I was just reading into that, and I see it's not currently enabled on my inbound or outbound profiles... Is this relatively easy to set up? Agents connect to FS via our web app/sip js.

Hi all! We just migrated to FreeSwitch to cut costs, gain control, etc. Since the switch, however, I'm hearing many more agent complaints surrounding dropped call connection. We run a virtual contact center and, when checking agent's configurations, most/all have SIP ALG enabled by default on...

I would have loved to haha. Their docs say not to do this because they are supposed to be rotating them quite often. Whether that's actually true or not.. another question

The problem (I think) that I have is the main provider I use (SignalWire) doesn't provide ip addresses/port ranges to whitelist, so I have to open it up. Also, this is part of a larger CRM, so agents are connecting to FS from their home machines, so IP addresses to deliver inbound calls...

Amazing insight everyone! And amazing names too, shoutout @pbxnerd LOL. I'm currently trunking via SignalWire, I considered Telnyx but I have seen them go down FAR too many times (and for too long, when they do). For context, we're dealing with thousands of high value calls a day so, we...

Hi all. I'm new to freeswitch. I have some basic setup in place, including using mod_signalwire, mod_callcenter, routing calls with lua, connecting vagents via secure web sockets, etc. Overall I THINK everything is in a pretty good place... HOWEVER, when I watch logs roll through in fscli, I...