letsencrypt install certificate fail

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MORAES

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Aug 8, 2023
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Good morning gentlemen, I would like some help, I have a problem installing a certificate in fusionpbx.

I have already installed both Debian 11 and Fusion 20.04, both are experiencing problems.


When trying to install a certificate, an error occurs in nginx as shown in the screenshot.


There is no firewall, I left everything open, as this is an installation from scratch
 

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MORAES

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Aug 8, 2023
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Is the server assigned public ip address directly ? or somewhere NAT is used


No, this domain is pointed to a public IP, this machine is an Oracle cloud that I created.

Since the installation, I have already done the installation with this domain, everything was fine, only when installing the certificate does this problem occur.
 

Neyamt

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Nov 12, 2021
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MORAES

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Aug 8, 2023
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Please follow this and telnet your public ip address/public hostname from outside, with ports 80,443 once you got assured try again the script.


Thank you for providing the guidance, but I already have a fusion in production with an older version running in the same cloud, the doors are 100% open in the cloud. I'm really intrigued by these problems, I'm going to try to do it on Amazon's cloud to see if the same problem occurs
 

cemotyz09

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Apr 23, 2020
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I am using an Oracle instance as well and it works. I had issues before but I'm almost certain that wasn't the error I was getting, it seems your letsencrypt credentials may be wrong from the error. My error was I hit the quota limit, I can't remember if I got a 400 or something else but I'd check that's not the issue. You can try using the letsencrypt-test server to see if that works.
 

MORAES

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Aug 8, 2023
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I am using an Oracle instance as well and it works. I had issues before but I'm almost certain that wasn't the error I was getting, it seems your letsencrypt credentials may be wrong from the error. My error was I hit the quota limit, I can't remember if I got a 400 or something else but I'd check that's not the issue. You can try using the letsencrypt-test server to see if that works.
very strange because the server is from scratch, as this is wrong, I'm doing everything step by step, I even changed the ways of installing, and different systems, I find this very strange.

How do I use this test?
 

MORAES

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Aug 8, 2023
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You did check it's using the correct VCN and that has the ports open right?
sim as portas estão abertas, eu tenho um fusion mais antigo inclusive na oracle de produção essa nova versão que estou instalando para dev não funciona de jeito nenhum
 

MORAES

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I just made a new one here and the same error remains, the one in the print is Debian, now I made it to Ubuntu and it continues to give the same problems
 
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