Problems with call details records(CDR)

M

medeiros

New Member
Dec 2, 2025
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1
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Good morning,

I have the following problem, my server is working perfectly, calls, etc., but when I receive or make calls, they take a long time to go through and sometimes they don't even go through in the CDR, I have already updated the schema, but the problem has not been resolved, can anyone help me?
 
What is your version of FusionPBX? The process has changed and been improved.
 
Open xml_cdr.conf.xml file with this command
nano /etc/freeswitch/autoload_configs/xml_cdr.conf.xml
Click to expand...
Comment out the following line if it's not already. To do this wrap <!-- at the beginning of this line and --> at the end
<param name="url" value="http://127.0.0.1/app/xml_cdr/v_xml_cdr_import.php"/>
Click to expand...
Then run the following command
fs_cli -x "reload mod_xml_cdr"
Click to expand...
New calls will be saved to the file system then use this command
crontab -e
Click to expand...
Add this line will load the call detail records from the file system.
* * * * * cd /var/www/fusionpbx; /usr/bin/php /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php 200 >/dev/null 2>&1
Click to expand...

FusionPBX 5.4 and higher use a service called xml_cdr instead of this cron job.
 
My file is already commented, and my cron is configured like this, would just changing the cron solve the problem?

* * * * * /usr/bin/php /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php 300
 
root@pabx:/home/ubuntu# tail -f /var/log/cronpabx.log
#1 /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php(58): xml_cdr->read_files()
#2 {main}
thrown in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php on line 693

Fatal error: Uncaught Error: Call to undefined method xml_cdr::move_to_failed() in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php:693
Stack trace:
#0 /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php(1591): xml_cdr->xml_array()
#1 /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php(58): xml_cdr->read_files()
#2 {main}
thrown in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php on line 693
PHP Fatal error: Uncaught Error: Call to undefined method xml_cdr::move_to_failed() in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php:693
Stack trace:
#0 /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php(1591): xml_cdr->xml_array()
#1 /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php(58): xml_cdr->read_files()
#2 {main}
thrown in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php on line 693

Fatal error: Uncaught Error: Call to undefined method xml_cdr::move_to_failed() in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php:693
Stack trace:
#0 /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php(1591): xml_cdr->xml_array()
#1 /var/www/fusionpbx/app/xml_cdr/xml_cdr_import.php(58): xml_cdr->read_files()
#2 {main}
thrown in /var/www/fusionpbx/app/xml_cdr/resources/classes/xml_cdr.php on line 693

I configured a file in cron to generate logs and it is showing these errors
 
I identified that my file doesn't really have this function, I'll add it to the file and test it and let you know here, thanks
 
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