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You are running a fairly old version of FS PBX. There have been a lot of updates since 1.7. I don't know if @pbxgeek might have made changes that affect the time zone between where you are and the current 1.8.2 version. The changes have been coming fast and furious.

ChatGPT is the absolute WORST AI to use for programming and troubleshooting. Grok or Gemini are much more reliable. Better yet, follow the instructions at the product's web site.

Thanks. New dashboard buttons a great! I love the new MOH interface and the ability to have the music files play randomized now.

This is a minor suggestion. On the dashboard screen, I instinctively press the icon on each button. Of course, the icon is not in the box that will take you to the selection. My suggestion would be to make the active area of the button include the icon on the button as well.

Dial plan XML changes are part of the setup in the instructions. Here is how my Call Center looks in FusionPBX: The magic is in the new and modified .lua scripts and the modified XML. The GUI is just a basic setup which allows the caller to press-1 to be transferred to a voice mailbox.

This is my original post: https://www.pbxforums.com/threads/announce-position-in-queue-upon-entry-and-continue-to-update.8733/

Yes it works. You have to create callcenter-announce-position. Read the initial post that I link to and then see what modifications I made to it. I have DM'd you a test number so you can see how it works when implemented.

OK! That does the trick. It has to be set under Advanced > Group Manager then click on the permissions for Superadmin and scroll down to Ring Groups Then click the check box next to Caller-ID Name Prefix to enable. Save, log out and log back in to see the field.

On current FusionPBX, the caller-id name and number, if specified, are what is sent out when the ring group rings an external number. It is not a caller-id prefix for incoming calls to ring group members. That is exactly how it works in FS PBX.

Correct. FreePBX does it but I don't see an option in the GUI for FS PBX or FusionPBX. You should submit an enhancement request on the FS PBX issues list at https://github.com/nemerald-voip/fspbx/issues

I think I found where you can add a CID prefix for your ring group. You do it on the advanced tab of the Phone Numbers. In this case on the inbound DID for the ring group, you can add a prefix to the incoming caller-id. It isn't quite the same as adding a prefix for all calls to the ring...

I agree. The box is much wider than necessary for the extension descriptions so why not make the box smaller and put the "Add Selected Members" button to the right side of the box instead of under it. @pbxgeek might want to look at that for a minor redesign of the screen. I've added this to...

When you are adding a new member to the ring group, select the extension(s) and it will still show other extensions. Click the uparrow on the upper right of the selection to close it. Then click the Add Selected Members button to add it to your ring group. Finally, click Save at the bottom...

I didn't realize the post was in FS PBX. I was looking at new posts. We'll have to see what he has to say. I know caller-id works through the ring group with current FS PBX unless his carrier is disallowing it. So @jeroentjed will need to comment on his version of FS PBX as well.

What version of FusionPBX are you running? I'm on 5.5.7 and do not have the issue with the number not being forwarded to the cell phone from the inbound caller..

My request was that when an extension is created that a mailbox not be created unless you opted for it during extension creation. The bulk creation is an even bigger issue. You might want to post it as a feature request for FS PBX here: https://github.com/nemerald-voip/fspbx/issues

I had brought this exact issue earlier about a voice mailbox being created for every extension. I believe @pbxgeek was considering how to address that. There are many instances where there should never be a voice mailbox created for an extension.

Neither my Debian-12 system or my Debian-13 system, both on FSPBX 1.4.2 have an issue. The show the page correctly for me.

Here is my outbound route list and the dialplan generated is below: