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@dcitelecom is talking about the SMS app, whereas @adrnandes is using the Messages app. SMS app is the old way of doing it and is not maintained anymore (I think, hasn't got any commits in over a year)

@dcitelecom Why this? you have some special use case for those 10-digit extensions? I think using the is_local dialplan is your solution here and I know you said "is_local does not work", does that mean you couldn't get it to work OR it does not help your use case?

@TharunV You said the call does go out to the forwarded number (which I'm guessing is this 7373131362), but I don't even see your outbound route to your provider being executed anywhere in the logs.

@TharunV With logs I meant the FreeSWITCH logs from Status > Log Viewer. Make sure you capture all the logs from call start to call finish. Also, by just looking at the CDR data you've provided above, this is what your FusionPBX is sending for caller ID name/number. effective_caller_id_name=...

@TharunV Lets just try to look into it here first. When replying/posting, there's a three dot menu on top-right of the reply box that has an option to post 'Code', use that to post your logs here.

@TharunV I like how you've structured your question but I'm afraid you have not provided any useful information about how you have setup your gateway, and if you have modified the default dialplan that might have changed the behavior for forwarded calls (by default forwarded calls should get the...

@Mikeme @Adrian Fretwell I think there's a more user friendly way of doing this now in FusionPBX. There's now this Maintenance application that controls the retention period for all the different stuff at system level, and there can be unique retention periods set for everything per domain as well.

Here's a desktop softphone tSIP that can probably help you (Yes I use it myself for testing) - doesn't have the fancy looks, but is the best for customization.

And the caller's phone number itself is enough to pull up that customer's profile on the said URL? I think endpoints that support 'Call Events' should be able to do this. Theoretically, it should be doable both ways actually, with softphone or deskphone. Probably easier with a softphone that...

@IAmBecumDeath I'm not sure if I completely understand your ask. Is the incoming call ringing a deskphone or a softphone application on the same desktop where you supposedly want to open this browser window?

Use the 'Forward Destinations' parameter in the voicemail box of Ext 102 to copy the voicemail left there to Ext 101 mailbox. And then maybe use the maintenance script to cleanup the 102 mailbox weekly/monthly.

Set a no-answer call forward on Ext 102 to '*99101'

@pbxgeek Those are exactly the use cases I was imagining for webhooks. Looks like you're ahead in your game with FS PBX. I haven't been able to find time to give FS PBX a try until now, but maybe now I should.

Hello everyone, Has anyone ever tried to build webhook functionality within FusionPBX? What I have in mind is that whenever there are changes made to certain applications in FusionPBX database via WebUI, a webhook is triggered to a pre-defined URL with the new changes. I see that there is that...

Flush the cache and reload the XML. Status > SIP Status, First 'Flush Cache' and then 'Reload XML'

Its showing otherwise in your logs, that's most likely the problem Regex (FAIL) [AllStream.129d229d2d4] ${user_exists}(false) =~ /true/ break=on-false Check the actual XML of this AllStream dialplan

In your [AllStream.129d229d2d4] dialplan, data for condition 'user_exists' should be 'false' not 'true'

Looks like a permissions issue to me

Its called 3-way conference, and its a phone feature not really a PBX thing. From a PBX's perspective, these are two separate calls and its the phone that's mixing them together when you start 3-way conference.

Two approaches I can think of; 1/ Create a "Voicemail" box extension, and set its 'Greeting' parameter to 'None'. Then create a new "Call Flow" extension with 'Sound' set to your daytime voicemail greeting and 'Alternate sound' set to your night time voicemail greeting. 'Destination' and...