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@ksargeant So you created a new ACL 'Twilio' to define the Twilio IP's instead of using the existing ACL 'providers', which is fine, but did you then updated the sofia profile you're using for your Twilio gateway to reflect this change?

@pbxgeek Yeah, I've had my fair share of struggles with the FreeSWITCH/FusionPBX CDR's being generated the way they are currently. Lately I was trying to integrate FusionPBX with CGRateS, and while I actually got it to work (partially) but some call scenarios (Like PSTN Caller > FusionPBX...

@pbxgeek that is really cool

@pbxgeek that is very neat. Those additional details, I'm impressed. Is this limited to Queues only or expands to transfers/park etc.

Maybe a selfish ask on my end, but when you get this to work, will you please share the steps/instructions you followed that are not very well covered in the documentation. It'll be a good kick start for me or anyone else who may want to setup the Messages app in the future.

hmmm, for some reason I was under the impression that Messages app is a replacement for the SMS app, and should be able to be used to send/receive SMS's via the FusionPBX WebUI Messages application and also via extensions registered on SIP softphones that are capable of sending/receiving...

Hello @micah.quinn, sorry I have no help to offer here but have a question for you if I may. Are you using both the SMS app and the Messages app? or just the Messages app alone to accomplish all the tasks you've listed above?

@sachith I don't think there's a native way in FusionPBX to do this (it's not a very common ask as you'd agree too I guess), but you should be able to do this with some LUA script before the ${effective_caller_id_name} OR ${outbound_caller_id_name} variables are assigned a value in the dialplan.

@sandrinho By default, calls on the 'external' profile are authenticated IP based ('provider' ACL under 'Access Controls'), so you'll either need to change the settings on the 'external' profile OR make a copy of the profile and start using/tweaking the copied version for this 'A' device. You'll...

Building a recipe for spam calls?

Hello @sandrinho, welcome to the forums.

@leo You can try with this <condition field="${call_direction}" expression="^(inbound|outbound)$"> <action application="set" data="ext_max_calls=${limit_max}"/> <action application="set" data="ext_max_calls_destination=${limit_destination}"/> <action...

@leo You can accomplish this using the call-limit dialplan. It's disabled by default under dialplan manager. Here's more info about the limit app.

Aha....nested default settings. Sorry, I don't know if it's possible or not, but I do like the idea though.

@Gauravkohli8542 CDR's and CDR call logs (Also referred to as CDR LOG's)....two different things. So, you see the list of CDR's under Applications > Call Detail Records, but you don't see the CALL LOG option when you select a particular CDR entry? If yes, then make sure under Default settings...

@wouam31 - To correct those square icons, please make sure the icons for both, Devices and Event Guard, is set correctly under Dashboard widget settings. Dashboard > SETTINGS (Top right corner, beside EXPAND ALL and EDIT) > Devices / Event Guard 'Path' must be set to 'dashboard/icon' for both...

@wouam31 - Video background works fine. I think you just need to make sure 'background_color_enabled' and 'background_image_enabled' are disabled (set to False), and only 'background_video_enabled' is enabled (True) with 'background_video' value set to the complete path to the video file...

If you look at your outbound dialplan, the first entry is a condition checking if the value of ${user_exits} is equal to 'false' or not. This variable ${user_exits} is evaluated and assigned a value in the top most dialplan "user_exits" (default Order 10), but because you've changed your...

Those are not the logs buddy. Nvm, looks like your problem is the order of your outbound dialplan entry. Is there a reason you changed it to 5 from default 100? Change it back to 100 and try again.

Post your freeswitch logs for the outbound call attempt. It's under Status > Log Viewer. Make sure you put in the full log of the outbound call, from start to finish. You'll probably need to adjust the DISPLAY dropdown to 128 or 256 for that.