Search results

Well, the idea is to strip invalid characters such as whitespaces, which are not obvious when users copy them into their softphones. In that case, they don't know what is the problem. I am thinking to avoid this issue by creating a dialplan with order=999 that will play a pre-recorded message...

After reading the FS logs, it seems that the issue is that the destination_number is reverted to its original value.

Hello, I would like to remove invalid characters from destination numbers in order to make successful outbound calls. For example, 0044123456%06 to be converted to 0044123456. For doing this I modified the following variables using a lua script: destination_number sip_to_uri sip_to_user...

Hello, I am using the XML CDR Freeswitch plugin to store CDRs in Postgres and in some cases the XML data contains data such as <200>1</200> or <200>2</200> which is invalid in XML format, thus FusionPBX cannot store them in db. Unfortunately, I cannot reproduce the issue on my development...

Thank you @lenz. I will further investigate and put any findings here.

Thank you @gflow. I think I read about this solution too. However, if I do this for every incoming call I believe I will have performance issues for call centers that have hundreds or even thousands of incoming calls per day.

Thank you @lenz. For example, to modify the mod_callcenter module?

Hello, I would like to ask if it is possible to distribute calls to agents based on data coming from an API endpoint either using the mod_callcenter or the mod_fifo plugins. I am asking this since I would like to implement an intelligent skill-based routing functionality where the API endpoint...