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  1. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    At the moment 0. At peak, maybe 40-50 but only for short bursts of time. While it had that many calls, I actually tested it and it appeared fine. It's only after a certain amount of time the choppy calls start happening - even when load is literally zero!
  2. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    No, and I've used 3 different provider networks so it isn't a bandwidth issue either. The codecs I'm using are: inbound-codecs: G7221@32000h,G7221@16000h,G722,PCMU,PCMA,GSM outbound-codecs: PCMU,PCMA,GSM
  3. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    OK I got activated last night, installed and transferred over Fusion. It's got 4 cores, a 2017 Xeon processor, 32GB RAM (irrelevant) and 2TB of disk space. Last night (as it did with cloud VM's) Fusion worked seemingly fine. However as usual, while using <5% of CPU resources (more like 1%) it...
  4. AIC2000

    Default caller ID?

    Definitely! From your suggestion you've actually got my eyes looking over bits and you've helped me solve / find another issue I was having so thank you
  5. AIC2000

    Default caller ID?

    No, he was just suggesting changing the dial plan which would carry across should you transfer Fusion / FreeSwitch to new hardware or upgrade the system
  6. AIC2000

    Default caller ID?

    Thanks @royce3, that wouldn't work for multi-tenant though would it, where you wanted to set the default CID to a specific number. You can do it as @DigitalDaz suggests via the dial plan manager though.
  7. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Ah I see - so you're VM'ing but manage the host yourself, yes that is completely different and is my next step now. OVH ordered, 4core 32gb RAM enterprise server in London. I will let you know once it gets activated (5 day ETA??) and I have moved Fusion over!
  8. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    It's a really annoying problem. Everything runs so well on Virtual, and asterisk records calls fine too. FreeSWITCH however isn't coping at all. Do you have any recommended UK suppliers of dedicated servers? I thought you were running FusionPBX on VMs? Don't you use recording on them? I have...
  9. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Tried on Digital Ocean high CPU and it is the same issue. Going to go dedicated now and see if that resolves the issue (quad core with 32GB RAM) if that doesn't do the trick I'll be gutted cause it may be a config issue which I can't see as being the case!
  10. AIC2000

    Routing calls to Voicemail from IVR's

    So you just want to press X and then hear the beep? You could just create an empty 1 second recording maybe, but I think a "Please leave your message after the tone" after pressing the IVR option is the best
  11. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Yeah I fully agree. Virtual resources end up being far more expensive the bigger you grow. For now however, it's all about balance - and while looking into system level backups is a great way to go, while resource requirements are very low virtual just makes sense for me. I just wish recording...
  12. AIC2000

    Fax Info

    This looks cool, is there anything like that for the UK?
  13. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    I don't think it'll be because FusionPBX advises to install on a minimal Debian install whereas I just installed on a normal install through the provider?
  14. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Yeah that is my only next step after upgrading everything. Lots of success with Virtual here though, plus things like backups and migrations can be easier when hosted in the cloud. I'm thinking of trying Digital Ocean High Performance Dedicated CPU droplet to see if that helps?
  15. AIC2000

    Changing caller ID for call forwarding

    In 4.4 this is follow_me_caller_id not follow_me_cid :eek::)
  16. AIC2000

    Moving FusionPBX to New Hardware

    Also... you could script this up couldn't you, and create an rsync task so you'd have a redundant fusionpbx on a completely different network / service? Then you could just switch the IP address and be good to go if there was a failure!
  17. AIC2000

    Moving FusionPBX to New Hardware

    Does this apply to the latest 4.4 too? Thanks!
  18. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    First bit of load this morning, and it's all over the place again :-( I'm currently running the recommended Debian using VULTR - do you think it'd be good to try AWS instead? I know it will cost a fair bit more but I need to find a solution to reliable call recording and don't feel like adding...
  19. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Yeah I was waiting until there was less demand to do so, I've now added another core and the difference is phenomenal. No further issue. Now I'm slightly sceptical as the box hadn't been rebooted in nearly a month so wondering if this is a false positive, but happy to say adding a core seems to...
  20. AIC2000

    Call Recording - Call Quality Reduced and Glitchy

    Yeah, Version 1.6.20 (64bit) of Freeswitch, but only 4.2.4 of Fusion (which wont be the problem) I'm thinking it could be the fact it's only a single vCPU instead of maybe a dual core? Resource doesnt go over 25% though so not sure.