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  1. wa4zlw

    setting extension to record outbound records internal/local calls too

    related to my earlier post on recording on outbound routes we started to look for alternative ways to record outbound calls. we found in the extension settings a dropdown: When set to INBOUND any local ext-2-ext calls as well as OUTBOUND calls are recorded. I would have expected no "Local"...
  2. wa4zlw

    trying to record outbound calls on an outbound route statement

    hi folks! we're running a call center and inbound calls are working fine. We're trying to record outbound calls when our agents dial a prefix which sets the caller specifc did and then goes out a specific trunk. We searched the forum and found to add action | set | record_session=true and that...