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  1. M

    IVR prompt - not working on iphone

    switch_core_media.c:9089 sofia/external/********************** Set 2833 dtmf send payload to 101 this is what I'm seeing in the logs.
  2. M

    IVR prompt - not working on iphone

    I just setup a new domain, I have a number of IVR menus in a call tree. Which work fine from an external dial-in on a desk VoIP phone (on a completely different system, it happens to be a ringcentral phone), but when I dial-in from my cell phone (iphone 13) or most other iphones as I tested...
  3. M

    Fax Issue Error 49

    I'm seeing the exact same issue.
  4. M

    On some domains dialplan not being parsed at all

    If I delete all dialplans and do upgrade -> App Defaults will they all reappear (even the domain specific ones?) given that I haven't really created any custom diaplans except the 10 digit and 11 digit calling?
  5. M

    On some domains dialplan not being parsed at all

    For me, this is only true of one Domain which is unable to use *97 even after restoring the dialplan. There is definitely something not right, but I am not sure if this is local to my instance or as this thread suggests a wider issue.
  6. M

    On some domains dialplan not being parsed at all

    This did not seem to work. Same behavior. The app defaults do restore the dialplans but there's no change in behaivor.
  7. M

    On some domains dialplan not being parsed at all

    Thank you, I'll definitely try that after hours. Sounds like that might work.
  8. M

    On some domains dialplan not being parsed at all

    It differs from this dial plan,
  9. M

    On some domains dialplan not being parsed at all

    Is this dial plan correct?
  10. M

    On some domains dialplan not being parsed at all

    To be clear, the call is being received inbound, the call rings the phone if it is registered. It does not send the call to voicemail after no answer. Unless I implement the call forward work around. This was not the case about 10 days ago, I cannot definitively say this was due to an...
  11. M

    On some domains dialplan not being parsed at all

    Thank you for your reply. I executed those commands and also confirmed that the domains are set to deny in the Access Controls. Still the same issue. Here is the Call Detail; Name Data export call_direction=inbound set caller_destination= ************ set caller_id_name=*********...
  12. M

    On some domains dialplan not being parsed at all

    I have put in a work around suggested in another thread, by setting call forwarding to *99+ext. This is far from ideal.
  13. M

    call not sent to voicemail

    I put in the same work around, but the work around kind of sucks.
  14. M

    call not sent to voicemail

    I have the same problem.
  15. M

    On some domains dialplan not being parsed at all

    This is what I would see during a regular call prior to upgrade. lua app.lua failure_handler lua app.lua voicemail unbind_meta_app playback silence_stream://200 playback silence_stream://200 Now it stops at this step bridge user/11@********.*****.*******.net Any...
  16. M

    On some domains dialplan not being parsed at all

    I am seeing that calls are not being sent to voicemail. I did perform an upgrade last week. Calls just keep ringing but do not get sent to voicemail, this looks like it is related to a dialplan issue.