Search results

  1. M

    caller id when pickup call - group-intercept

    CDR Showed ext 200 dial *8. Nothing more than that. I also try to set on dialplan static caller I'd like 0000 But it's not take effect. Please advise.
  2. M

    caller id when pickup call - group-intercept

    Sorry for popuping.... Really need help here
  3. M

    caller id when pickup call - group-intercept

    Same with **ext Please advise
  4. M

    caller id when pickup call - group-intercept

    Hi, spend few hours on this, when pickup call (*8) the picked phone shows on screen *8. i have read a lot about that.. double checked the caller ID header on phone that been set to PAI-RPID-FROM(even try other modes). once checking the pcap trace there is no mention for the caller id, only in...
  5. M

    Call Center Agent Name via ESL

    It's seems like you are trying to notify some exteral server for call info. Maybe try to use CURL with effective_caller_id_name
  6. M

    Call Center Agent Name via ESL

    For what used?
  7. M

    Call Center Agent Name via ESL

    What is your goal you are trying to reach?
  8. M

    Call center missed call indication

    Any idea for workaround?
  9. M

    Call center missed call indication

    Read few posts around the network and can't find way to figure it out. The goal is to notify 3rd party system once call is missed (ORIGINATOR_CANCELD) in call center by post/get. I have try to modify the mod_callcenter.c but the compile process is not that simple. Any suggest ?
  10. M

    Ring group name displaying on handset

    Caller ID name prefix
  11. M

    Queue agents ring notification by string stop working after call center reload

    I have try also execute_on_ring= Same issue. the strange thing is once I'm saving the agent edit page, the caller ID came back to work until next time mod_callcenter is reloaded.
  12. M

    Queue agents ring notification by string stop working after call center reload

    so, according this topic; https://www.pbxforums.com/threads/queue-agents-ring-notification-via-dialplan.7440/ where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the...
  13. M

    How to reload call_center module in midnight

    /usr/bin/fs_cli/fs_cli -x "reload mod_callcenter" Is that right?
  14. M

    How to reload call_center module in midnight

    Thanks. Should I paste this line into cron with timing or need something else?
  15. M

    How to reload call_center module in midnight

    because we are facing some calls stuck in call center and only reloading the call_center module is fix that, i wondering how can i set (maybe with cron) that call_center module will restart in every midnight.
  16. M

    Time stroring cdr and records for specific domain

    Hi, System set to save cdr records and call records for 180 days. Some customer asking to have these records for one year. How to set different time to save recording per domain and keep system to saving 180 days?
  17. M

    New provider, no recordings

    Share the outbound route of this provider