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@wouam31 - Video background works fine. I think you just need to make sure 'background_color_enabled' and 'background_image_enabled' are disabled (set to False), and only 'background_video_enabled' is enabled (True) with 'background_video' value set to the complete path to the video file...

If you look at your outbound dialplan, the first entry is a condition checking if the value of ${user_exits} is equal to 'false' or not. This variable ${user_exits} is evaluated and assigned a value in the top most dialplan "user_exits" (default Order 10), but because you've changed your...

Those are not the logs buddy. Nvm, looks like your problem is the order of your outbound dialplan entry. Is there a reason you changed it to 5 from default 100? Change it back to 100 and try again.

Post your freeswitch logs for the outbound call attempt. It's under Status > Log Viewer. Make sure you put in the full log of the outbound call, from start to finish. You'll probably need to adjust the DISPLAY dropdown to 128 or 256 for that.

I really thought you can do this using the unset action in your dialplan. Maybe not. I'll try it today, will let you know if I get any success.

@alan Because you said the issue only happens on a particular number, could the issue be on the upstream/callee end? Do you see the proper DTMF digits being received/sent in the freeswitch logs? Sometimes, when there are media converters involved in the call path upstream to you (Digital to...

Welcome @pbxgeek

@CGOODDAY Try here. @vuthy09 Did you mean only FusionPBX members can reset the password?

Without looking at the logs for this call attempt, I don't think anyone can help you.

Yes, but not completely. Listing all maintenance applications on the Maintenance page (Status > Maintenance > Show All) is still broken. Just shows one item without a name, and the retention days its showing for DB and File system don't match with any of the maintenance application. Changes...

Came across this new FusionPBX Maintenance app a week or two ago, so decided to give it a try. Found a couple things broken in it. FusionPBX 5.3.1 master, updated to-date Switch version: 1.10.11 PHP version: 8.1.28 1/ After installing the app, Status > Maintenance > Logs, always throws an...

@ardyhash I'm guessing you are either using "Time conditions" (automatic) or "Call flows" (manual) to route calls between your business hours VS after hours destination. If that's the case, instead of a extension with always enabled call forwarding, I'd probably create a OUTBOUND destination for...

Mobile twinning is what you're looking for. Mobile twinning is described a little different in some other commercial PBX's (Like Avaya, Mitel etc), but in FusionPBX it does exactly how call-flip is described in that above webpage you linked.

@Tobias.F It's your incorrect regex in your outbound dialplan, whichever one is this [Fritzbox-xxxxxxxxx37.49490049019d]. You have a PIPE / OR ("|") at the start of your regex that's basically matching everything. Instead of ^((|49|\+49|0049|0)[1-9]\d*)$, try to use ^((49|\+49|0049|0)[1-9]\d*)$...

@Tobias.F why is your [call_direction = outbound]?? I think because of that, FusionPBX is trying to send the call out via your gateway. It's not even getting to the ring group dialplan. Post the full log of this call, starting from where the call hits your PBX from your carrier.

Thank you for the moderation efforts @DigitalDaz, been very annoying lately looking at all the spam posts. I try to report as many as possible when I see one.

Is it possible to limit the types of destinations available in the 'Destination' dropdown in an IVR menu. By default if displays everything - Outbound destinations, Dialplans, Extensions, Fax servers, Recordings, Tones, SIP trunks etc. I'm trying to hide the Fax servers and SIP trunks as, in my...

In 'Dialplan Manager', look for 'recordings' (Number *732, Order 400). In there is an action to set the pin_number value.

814 does have more P-parameters than 812 (Additional P-parameters for port 3 and 4 on the 814), I don't think that'll make it reject the whole config file but it may, I never tried that.

Could be the template itself now. Look into the syslog on the device with it set to 'EXTRA DEBUG', that'll tell you if and what it doesn't like in the config file. OR if you're familiar with the GS config file structure and parameters, download it directly from your FusionPBX and give it a read...