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Thanks, I will change it. Yesterday I made my first IVR, Call Flow, Call Center. Works like a charm. I was wondering, is there some option to have the caller hear a message/recording and then to another destination like a VMbox/IVR/Call FLow or anything else? I also would like to have my...

Like this?

Thanks @markjcrane . I know I'm a bit of a noob, how would I use ${sip_from_user}?

Thank you, I don't understand much of regex but I'm sure I can learn.

Good. How do I add a range? based on your image and what you told me about the emergency number, I could do ^(100)$|^(101)$|^(102)$ and so on?

Great, that works! is it possible to have a range of numbers? For example, extensions 100 to 105 can use the same route. We all have our own account on Cheapconnect, a Dutch prepaid voip provider. So everyone has his own trunk. I also need to create a route to call the emergency number. In The...

Thanks @pbxgeek , I appreciate your help. I'ts a bit like a retirement home, they can call internal together but also have their own in- and outbound route. So I need to add a condition to every outbound route. Can you tell me how this condition should look like?

Well, I thought I understand how it works, but I don't. How can I make specific users to use specific gateways? (in the same domain)

Update about the stream: it works now with shout://a7.asurahosting.com:7550/radio.mp3 as stream address :-D

Thank you @pbxgeek I think I let it go for now with the stream. It looks very difficult. I need to use different gateways because these users all have there own sip account. But I think I get how it works now :-)

Hi @markjcrane , my stream is not a shoutcast stream but a Icecast. Your URL doesn't work at all. Maybe some regions are blocked at the stream settings?

I did notice 2025-08-12 08:45:29.363266 97.97% [ERR] switch_core_file.c:346 Invalid file format [https] for [a7.asurahosting.com:7550/radio.mp3]! And changed the stream link to http://a7.asurahosting.com:7550/radio.mp3 but no difference

Thanks pbxgeek, There is a particular use case: on one domain there are several people who can internally call each other but all have there own gateway/phone number. How can I do this per extension/user? On another domain is a radiostation. I like to use their stream as music on hold. I looked...

:confused: Of course I did. And I didn't found or understand enough to answer above questions myself. That's why I ask them here. Feel free to not answer any question if you don't want to. But any reaction as "reed documentation" or "Google it" is a waste of time for both of us and isn't what a...

Well, outside calls work like they should and I created a new domain and all works well. At this moment I have two questions, I hope you can help with: - how/where can I set for an extension witch outbound routes it can use? - I added a stream. When I press play, it works. But when I use it as...

Thanks, I cleared everything exept the providers IP and did the RELOADACL. Now it all works! Only outside call needs to be in a specific format (00316460XXXXX) where this should be 06460XXXXX But that's probably fixable in the dialplan.

I checked and I did. I deleted them. Didn't change it. When i Add the outbound route, it automatically adds another one called "call_direction_outbound_00d197" Deleting that one doesn't make a difference. For outbound I tried with different number formats like +316460XXXXX and 00316460XXXXX...

Tried a lot today but somehow it isn't going well. I have a gateway connected to my SIP provider. On both ends it says it's registered. I have two phones, both say it's registered. I can call them from outside, but I can't make call's between them or outbound. I followed all the tips above from...

Today I did a clean install and that made the problem disappear :cool: I also managed to connect to my sip provider and to a sip phone. Somehow I can't make or receive a call but that's the next thing to focus on. I think it needs some fiddling with in- and outbound routes.

Hello Mark, This is on a remote VPS with Debian 12. I believe I used this for the install: https://docs.fusionpbx.com/en/latest/getting_started/quick_install.html