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Have you made any calls from that domain

Go to advanced->access controls->providers. Add your provider's ip's there. Then save and reload. https://docs.fusionpbx.com/en/latest/advanced/access_controls.html

That's the first thing I did. It still lets those IPs through. I also removed all the files in /var/cache/fusionpbx manually

If I run event guard in debug then I can see the ip I'm trying to register from allowed by cache

OK tried registering a softphone from a mobile, ip wasn't registered and it doesn't appear in event guard log Version is 5.5.2 master

We use ringotel. It's a great softphone and we went down the route of rebranding it several months ago. It costs a few £ but was well worth it. The team there are really good to work with too which is a big factor in the decision

Certainly not got 0.0.0.0/0 in the providers acl. I have acl's to restrict registrations for customers but the providers acl has providers ip's only. What I don't understand is that an ip which isn't in any of the acl's seems to be accepted by event guard as in the acl. I've seen 20 or so this...

What is interesting is that when i run event guard in debug mode i see a whole load of ip being allowed by acl or cache which arent in the acl. If i deny one in the acl, save, reload and flush the cache its still being allowed.

Hadn't looked at it that way, and there was me thinking it wasn't working properly

If you define a variable recordings_dir then assign the path as the value recordings will be saved there. We do that to save recordings to different volumes for customers with heavy recordings requirements

The event guard on one of our servers hasn't logged a new entry since June 2025. To me this is odd so I checked the service and it's running, restarted it and it's definitely running but we don't seem to have had any attacks for several months. Any ideas

OK I was wrong, you can't change those buttons in the way I thought. Been working with GS handsets for 15 years so I should have known! In any case the redial button should simply redial the last number or the number highlighted in the list so I really can't understand why it's not working...

The simple answers are the redial button cannot be programmed through a device profile and it can be programmed through the provisioning template. I'll check the setting you need when I'm in the office on Monday morning and post back. It can be done in the handset web gui

Have read any of the documentation

Add a toll_allow value to an extension then add a toll_allow entry to the outbound route with the same value. If the entries match then the call will be allowed

You need to look at toll_allow https://docs.fusionpbx.com/en/latest/additional_information/toll_allow.html this will do what you want

Recently switched from 5.3 to master and active calls widget stops every day. I have to run and it works. I now include that in a cron task every morning

I'm running 3 servers all on 5.3.8 on branch 5.3. I know there's a number of features on master branch I need so the question is how stable is master? Is it stable enough for production use and what are the experiences of those running master in production?

Well you're getting fusionpbx free so why not pay for additional features. You're making money from it so why shouldn't the developers. And if you want to provide a product to paying customers it's prudent to have expert support should you need it.

It's in the gateway settings but you need to click on Advanced. This works with Voiceflex, we use it here. You also need to add the number in the extension in Outbound CalledID Number and Emergency CallerID Number