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Sorry that is a feature regression caused by rewriting the authentication a few versions back. At the moment the password reset will not work. I will work to get that re-implemented.

After installing those features and then running upgrade -> app defaults it adds settings with specific settings for you to make it easier. Manually adding the settings is possible but not recommended for these settings because it will create duplicates. How we determine if the setting is...

Basic steps for an outbound call - Create a gateway or a bridge statement - Add an outbound caller ID number to your extension that matches a number at your VoIP provider. - Make an outbound route to use to route calls to your Gateway. - When you create your outbound route make sure you are...

When you enable it in default settings these are global settings and it affects all domains. If however, you configure the same settings in domain settings then it only affects that domain.

Looking at the log it says So it looks like you put your phone external IP address in the providers access control list. This is a common mistake. I changed the name to make it more obvious not to do that. The providers access control list is only for your VoIP provider / carrier IP addresses...

I'll provide a little more information to help people out. You need a file called config.conf in the /etc/fusionpbx directory. Here is an example file you will need to update the database password which you can get from the config.php file. For some time the upgrade would make this file for...

Go to default settings and search for smtp_from you will see there are multiple settings make sure they have a value or disable the ones that are empty. The one that is required is under the email category.

Check to see that the email_queue service is running. Also go to the menu then Status -> Email Queue and check the status.

@DigitalDaz Can you move this thread to a more better category. It's out of place under FusionPBX News

The answer to the question depends on the version of FusionPBX. Please share your version. Note: The DSN is not in FusionPBX by default. It is added manually for certain circumstances.

The email_queue service is needed to send emails. You can check if emails have been sent from the menu Status -> Email Queue. On newer versions of FusionPBX, you also can test sending an email from that page.

I'm the one that added the additional 'outbound route'. So I know why I added it. The purpose of the additional outbound route is to set the call_direction to outbound early enough in the dialplan so that it can be known that the call is identified as an outbound call. We were setting this...

FreeSWITCH first writes a call detail record to the file system. FusionPBX then reads it using the cron job or service and loads it into the database. So use crontab to disable that service then make a phone call. If you make a call then you don't see a call detail record written to the file...

Check if you see call detail record XML files in this directory.

First off make sure you upgrade schema or upgrade.php. Then use this link to enable CDR - https://www.pbxforums.com/threads/crd-logs-and-recordings-not-showing-in-portal.8078/post-32553

The Number One Reason the call block doesn't work is to fill in the Caller ID Name as if it is a description. Most of the time the description is better off left blank. I will test to see if it clears the cache after enabling it the first time.

The first entry in the call block enables the call_block dialplan for the current domain. After that its enabled for all future new entries for that domain.

FusionPBX 5.2.4 is not the current release. The latest release is 5.3.x.

FusionPBX 5.3 is the current FusionPBX release. I just confirmed that this is not a problem on 5.3. This bug was fixed several months ago. The dialplan XML is deleted when the dialplan detail is deleted. I remember fixing this bug it was several months ago. It's a good thing 5.3 was released...

If you press save again it will read the current dialplan settings and remove the line from the XML.