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Many people are using FusionPBX successfully to many tenants. Many of their servers are on a public IP address. Some of them are behind NAT with AWS or Google Cloud (NAT can make it harder to setup and get everything working). I know some people are using a VPN but its not a large number of...

How long ago was FusionPBX installed on your server? Also what version of FusionPBX do you have installed? Go to Status -> System Status to check your version.

Mod flite is very old and robotic-sounding. If that isn't the style you want, then you probably don't want to use mod_flite.

@UCtech This is a third-party forum. Please call tomorrow (Wednesday) so I can help you if you are available. I will help solve whatever problem you are having, and then I'll give a tour of some of the recent improvements.

@UCtech, if you called the FusionPBX support number, I would help you with this for free. I helped someone earlier today with transcription, and it worked fine. We have many companies on 5.4, and voicemail is working for the companies we support. Did you run upgrade -> schema -> data types? Did...

I'm happy you found the answer to the cause of the issue. Good job! For the verbose logging for FreeSWITCH, the thanks go to Anthony and the FreeSWITCH team.

IVR Menu Code The code for the IVR Menu is here on GitHub. - https://github.com/fusionpbx/fusionpbx/blob/master/app/switch/resources/scripts/app/xml_handler/resources/scripts/configuration/ivr.conf.lua The line that transfers the call for direct dial is this one. So the dialplan context is...

A 3-node cluster does not have a lot of extra bandwidth. It's not a concern for most people with servers in a data center. To reduce file size for Call recordings use MP3 rather than a WAV file, as the MP3 is many times smaller. A 2-node cluster is popular and inexpensive. Some are using 3...

FusionPBX install now has support for Debian 13 - https://www.pbxforums.com/threads/fusionpbx-install-debian-13.8872/

FusionPBX supports native PostgreSQL's native logical mult-master replication. Whether you're setting up a 2-node or 3-node cluster, or additional nodes for more redundancy. The FusionPBX project was an early adopter of BDR (Bi-Directional-Replication), and we taught many of you how to use it...

We are excited to announce that the latest FusionPBX install now supports Debian 13! Important Note This is a new version of Debian, it uses a new major version of regular expressions. Before deploying this update in a production environment, we recommend testing it in a test environment. This...

Here are some ideas that might help. - Are you installing this on bare metal or some kind of virtualization? - The answer matters because they can behave differently. - When installing Debian use a minimal install. Adding extras could cause conflicts. I mentioned this before in my first...

@WLR275 Did you try calling our support number during support hours? The FusionPBX support number is listed there. - https://www.fusionpbx.com/support The FusionPBX website download shows an install for Debian 12 or Ubuntu 24.04 LTS - https://www.fusionpbx.com/download Here are tests. I...

I've decided to put effort into improving app/sms security and maintenance work so it can work with the newer version of FusionPBX.

Upgrade First, part of your post shows you didn't follow the upgrade instructions. Maybe you didn't find the public instructions. But you need them because you performed an upgrade. The version upgrade instructions have been at the link below that I'm sharing for many years. This is documented...

- After changing the settings, did you press the RELOAD button on the Default Settings page? - If you did that, try restarting the email_queue service

What is your version of FusionPBX? You can see it from Status -> System Status. New install is likely 5.4, but it would be good to confirm it.

What is your version of FusionPBX? Did you recently upgrade? If so, from what version?

Check this next. Go to Advanced -> Access controls, make sure your public IP address for your phones are not in the providers access control list. If the phone IP address is in that list, then remove it. Then press the RELOAD button or go to Status -> SIP STATUS and press the RELOADACL button.

You can try restarting the xml_cdr service.