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    Contact Center dashboard goes blank

    I'm sending you a private message
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    Contact Center dashboard goes blank

    I'd like to troubleshoot this for you over a remote session. Call me
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    Recommended method of renewing certificates automatically?

    The suggestions are correct. You don't need an SBC to run FusionPBX or FS PBX, but it does add some cool features and a small sense of peace of mind. Like easier handling of certificates and failover events. But it comes at a cost of more infrastructure buildouts. So it has to be worth it. I...
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    Provisioning a Yealink T33G

    Check the nginx access log. You can also call me, and I'll troubleshoot it for you. There are modern and legacy templates for the VVX 411. Depending on which one you choose, the provisioning URL is different. You can see the template version in the screenshot. If the version is present, then...
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    Recommended method of renewing certificates automatically?

    @some1has2 You may need to implement an SBC. Some allow you to reload the certificate without a reboot.
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    FS PBX API v1 is Live (External Integrations)

    @voipBull, we are gaining more and more clients who support the project. For as long as it continues, we will deliver more and more features to the community for free. We have so much more in mind that can further enhance our PBX and make VoIP providers and enthusiasts' lives easier, and compete...
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    Internal calling between domains

    I would definitely use the the CODE for each tenant then. so instead of dialing 12 they would dial 1012 or 1112 where 10 and 11 are tenant codes. However if they are calling each other and will never log in to the dashboard why not put theie ext in the same domain? Then they can just dial 12...
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    FS PBX API v1 is Live (External Integrations)

    Hi everyone — quick update for anyone integrating FS PBX with external systems. We’ve shipped the first set of FS PBX API v1 endpoints intended specifically for external use (CRMs, billing systems, automation tools, provisioning workflows, custom portals, etc.). The API is free to use. It's...
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    Web portal some pages are blank when accessed through the floating IP/A record

    I recommend you study this article https://www.fspbx.com/docs/configuration/web-server/lets-encrypt/ Under the Updating Environment Configuration section, it describes how to add multiple domains in the .env file. Once you set this up correctly you will be able to access your dashboard using...
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    Internal calling between domains

    You need to develop a new custom dialplan. I recommend creating a tenant code and dialing [TENANT_CODE] + EXT. The phone will have [TENANT_CODE] + EXT, too. In the dialplan, you can extract the tenant code and assign the correct domain for transfer. Additionally, since this is a very specific...
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    Internal calling between domains

    It can be done. You need a dialpan entry to transfer to EXT XML domain_name. So in your example, it will be 12 XML pbx.domain.nl I believe this will work. It can also be done via a LUA script session:transfer(extension, "XML", domain_name);
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    Queues, were are they?

    Advanced queues should be under Contact Center in the action dropdown. Not sure about FIFO. That might not be supported. No one has seemed to need that one in a very long time.
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    Queues, were are they?

    /app/call_centers/call_center_queues.php - Advnaced Queues /app/dialplans/dialplans.php?app_uuid=16589224-c876-aeb3-f59f-523a1c0801f7 - FIFO
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    Queues, were are they?

    You can still access the old queues by navigating to the old links. You can add these links to your menu manually.
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    2FA for web logins

    Should be running daily if enabled and the correct crontab entry is present (gets installed with FS PBX). You may need to check some logs for why it doesn't.
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    Custom MOH not working

    There are two types of custom MOH you can set up - per domain and global. Screenshots below show the global verson. Also, make sure it matches everything exactly as you see in the screenshots. After making this change the label global should be shown now Advanced > Variables includes a...
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    2FA for web logins

    @yaboc, before going too deep, remember that FS PBX performs nightly backups of its database and key data. You can enable or disable this in the Default Settings under Scheduled Jobs. This backed-up data is useful for disaster recovery purposes. Additionally, you might consider moving it...
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    General Advice: moving from 3CX

    I use a ton of older VVX410 on 5.9.8 firmware, and I don't do any STUN. Some clients have static IPs, and some have Dynamic IPs. There was an issue with SIP ALG with some routers and modems some time ago, before I implemented TLS. Since then, it's been pretty much plug-and-play in any office...
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    2FA for web logins

    @ja133 you are using Proxmox. Do you have an idea what the restore process would look like? My guess is that DB replication will have to be manually restored. Possibly file replication too (but this one might actually survive it better)
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    2FA for web logins

    open this file: /var/www/fspbx/config/fortify.php Uncomment this line at the end of the file 'email-challenge', then run cd /var/www/fspbx php artisan config:cache Next time you log in, you will be prompted for a 2FA code that will be emailed to you.