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Just a wild thought as I never tried this. In Dialplan -> Inbound Routes create a new one under Advanced and set: Condition 1 Caller ID Number ^\+?1?(514|430|438|579|367|418|581)\d{7})$ or something in that manner then set Action 1 to CC? For BC would be something like...

Is Call Screen enabled within the Ext#B or on the actual Phone? The Follow-Me and Call Screen would prompt something like that.

Does the Ext#B have Follow-Me enabled with Prompt set to Confirm?

What are you using to emulate "Agents" environment? Call Centre Queue, FIFO Queue or Ring Group? All three can act as "Agents". Ring Group you can set greeting to state "This call may be recorded ..." then set ringback as MoH. You could set strategy as Simultaneous or Rollover which should skip...

I have the DnD and Forward All set as BLF monitoring. Like you mentioned I set them as forward+EXT and dnd+EXT. I do not use @domain.tld after the extension. This is on FusionPBX 4.5.2x. Don't forget to restart FreeSwitch if you changed the lua.conf.xml. You can also run clear cache and reload...

I agree, that is the only LCD Icon that does not appear when setting directly on Fusion using it's codes, compared to suffering I have when Cx enables forward on the phone vs forward in FusionPBX or any PBX is far greater than setting a BLF. Same goes for DnD, FM and I still have to figure out...

I have it set in few ways. - Disable Local Feature Codes and Forward All Soft button - set *74 toggle in On/Off - if using GXP series this adds Features soft button. - Soft Button - removed ForwardAll embedded tag and added Idle Screen Softkey button as Forward All *74 - I do this on GRP series...

Like rnpsh19 I use GDMS; however, you can use the Mute button if you disable Local Calling Features and set *77 as DnD On/Off. It will then dial into FusionPBX and set DnD there as well as the red stop sign on the screen. I set it up like this: <P191>{$grandstream_local_featurecode}</P191>...