Search results

  1. J

    Call Center B Leg CDR records

    Hello Mark, I now see the B legs in the CDR records, thank you. However, I am only seeing answered calls. What I am trying to do is count the number of times calls were offered to an agent, but not answered.
  2. J

    Call Center B Leg CDR records

    Thank you Mark.
  3. J

    Call Center B Leg CDR records

    Where do I find the B leg records? I'm trying to do up some stats for the Call Centers with selectable dates / times
  4. J

    admin password issue

    Good day everyone, I am having an issue with logging into one of my systems, i've reset the admin password multiple times and keep getting a authentication failed error. I have even gone into the database and manually updated the password using an MD5 and it still gives my issues. the last...
  5. J

    XML_CDR

    Hey Guys, First time poster, thanks for having me... I am wondering if anyone knows where the XML_CDR is generated and if it's possible to add a rate column to the database to be determined as the call begins, perhaps the outbound dialplan ? Thanks for any help, James