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  1. kenn10

    Announce Position in Queue upon Entry and continue to update

    I found this post about how to make changes in FreeSwitch and FusionPBX to have the Call Center queue announce the position in queue to the customer. The post form @TurabG got me thinking that it would be nice to tell you your position as soon as you enter the queue. This is his post...
  2. kenn10

    [Enhancement Request] Allow Option to Turn Caller-ID E164 Format on or off

    For all phone numbers and outbound caller-id, allow an option to not have the outbound caller-id show +1. I can understand that might be necessary for other countries, but most of the USA just has the 10-digit caller-id and the E164 format is not required (or desired.) The outbound route...
  3. kenn10

    Feature Request - Call Center

    Add Call Centers to the Applications menu but modify the recordings section to utilize the openai TTS generation for announcements.
  4. kenn10

    Ring Group with External Number Does not call out

    I'm running FusionPBX version 5.3.8. Inbound and outbound talls to/from extensions work fine. However, in a ring group which has several extensions plus an outbound external number, the origination to that number always fails, rejected by the VSP. In the CDR, it shows CODEC L16/L16 which is...
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