Search results

  1. H

    Outbound and Extension-to-Extension Calls Not Being Recorded

    Dear FusionPBX Team, We have enabled call recordings for one domain and set “record” to “all” in the extensions’ configuration. However, we are not seeing recordings for outbound calls or extension-to-extension calls in the CDR. I have also checked the recordings directory, and no files are...
  2. H

    FusionPBX 5.3.8 – Answered Calls Appearing as Failed/Missed in CDRs

    Hi, We are experiencing issues with the CDRs after updating FusionPBX to the latest version (5.3.8). As shown in the attached screenshot, some calls that were answered by agents are incorrectly marked as "Failed." In other cases, answered calls are being shown as "Missed." This issue is...