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    On-call schedule handling

    So was asked about setting up an on-call schedule for a number, to there on certain days 1 person receives the transcription as sms and on others days another person get the text message. I have the voicemail transcription part working, just wondering the best route to go with the scheduling...
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    Issue when sending fax from FXPBX

    I was just testing the sending a Fax from within FSPBX, which worked great, and was very easy to do. Found out though, on the confirmation email the number of pages in the subject line is incorrect. I sent a test email from 1 of our fax numbers to the other. The subject line for the recevied...
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    Instructions for setting up ISP fail-over, not server fail-over

    We use a Unifi UDM SE, and our Primary internet is provided by ISP 1, with a static IP, and we have a fail-over internet set-up from ISP 2, with a static IP. Our internet from ISP 1, does go up and down, more than it should, but where we are, it's the only non-cell based option. We don't use a...
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    Restore functions not restoring .env settings

    So had a Virtual machine crash during a windows update last week, and the phone system wouldn't come back. I decided to just start fresh, and wiped windows 11 off the computer and loaded debian 12. Once I was able to runt he restore script from this post...
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    Call History question/quirk

    I have a number of DIDs that when called get forwarded to an outside number. I have it set to where the CallerID changes to the DID number when FSPBX makes the outbound call, using Outbound dial plans with prefixes. The issue with the call history, is it never shows the CallerID of the original...
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    Disabled Phone number, or set to hang up, reties 4 times

    So we have a few phone numbers in our system that are disabled, or are have the call routing set to "Hangup". When ever someone calls one of these numbers, they get the standard "You call can not be completed as dialed, please try again later." and the call log shows 4 calls at the same time...
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    call forwarding issue with anonymous (Blocked Caller ID)

    Our setup: Someone calls in on a number +1 (555) 555-0826, which gets forwarded to an answering service +1 (555) 555-6211. I have a dial plan set-up that when someone calls in it forwards to 982615555556211. The dial plan strips the prefix "9826", and sets the 'effective_caller_id_name" and...
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    voicemail transcription to sms

    Hello, new FusionPBX user. I currently use 3cx, and am moving away from that. The only issue I've gotten hung up on is a service we provide. When someone calls a DID, 3cx answers it, and the caller leaves a voice message (recording) and 3cx transcribes it, then send it to our sms service...