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I have set the "Outbound Caller ID Number" and "Caller ID In From" to true. The outbound number only seems to work momentraily when I switch the outbound CID to static to controlled via our SIP providers portal. It works fine for anywhere from 1 minute - 5 minutes, but then all of a sudden I...

So, currently when customers call I route them to a call center with call music. The ideal scenario is that when it's calling an agent/s it should present a dial tone, but when its not the music should still play. Is there any way to do this?