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  1. 3

    Ring fencing extensions to use different SIP trunks

    What is the best way to ring fence extensions to use different SIP trunks for example extension 200 and 201 use sip trunk 1 only and extensions 202 and 203 use sip trunk 2 only? I don't want to use prefixes. Any help would be great.
  2. 3

    Cisco SPA BLF buttons going AMBER but phone is still registered and making calls

    We are having issues with Cisco SPA BLF buttons randomly going amber on the phone itself, might be every 30 minutes. Although they go amber the button still works i.e. we can make a call to the extension, we have tested the register expire at 120 and 60 seconds, we have also tested TCP and UDP...
  3. 3

    Custom Menu manager broken

    I have setup a custom scaled down menu manager, it was working perfectly. Decided to add "Devices" to my custom menu manager, logged in to check the devices tab was showing and the menu bar is now not showing. I deleted the "Devices" option in menu manager then saved, rechecked and the menu bar...
  4. 3

    Ring Group "Prompt" feature cutting calls

    We recently updated the sound files in our fusionpbx to UK voice. Since then the PROMPT feature on the ring group no longer works, for example if an inbound call goes to my mobile or desk phone using the prompt feature, you pickup the call then it cuts the call. If I turn the prompt feature off...
  5. 3

    Push Notification Softphone Recommendations

    We want the ability to either find a free push notification softphone or a reasonably priced paid for service we can charge, we have found a distributor we can use for a paid for service using Bria Enterprise, this works well but at £2+ per month this isnt going to be cost effective in the long...
  6. 3

    UK Voice Sounds

    Does anyone have any pre-recorded UK voice sounds I can use, is it easiest just to replace the sounds in /usr/share/freeswitch/sounds/en/us/callie/ ? I see there is folders for 48000, 32000, 16000, 8000 - do the sounds need to be changed in all these files, if not which one do I need to use...
  7. 3

    Is there a provisioning template for Snom Meeting Point (MP) ?

    Looking for a provisioning template for the Snom Meeting point (MP) conference phone but I can't see one listed, has anyone had any success with this conference phone if they have had to manually provision?
  8. 3

    Group manager / Menu manager not working for scaled down Gui menu

    Looking to create a custom scaled down menu for gui users I have completed all the following but when I test logging into the user account it shows me no menus. I have 1. Created a new named group manager with permissions 2. Created a user account for the correct domain and associated this...
  9. 3

    Unblocking IP's from fail2ban

    Struggling to unblock IP address from fail2ban resulting in no access to the web gui - I have tried adding the ip to /etc/fail2ban/jail.conf ignoreip= IP - also restarted fail2ban but no joy. Any ideas what could solve the issue?
  10. 3

    Yealink W70/W60 Auto Provisioning settings not replicating on Account 2 / 2nd Extension

    We are having auto provisioning issues with Yealink handsets that use 2 extension/2 accounts on the same device/phone, account 1 on the GUI of the yealink has the correct codec settings pulled through from auto provisioning as we only want to use PCMA codec (we have disabled from the default...
  11. 3

    BLF's on Polycom VVX411 handsets not working

    Has anyone managed to get BLF's working on Polycom VVX411 handsets, the handset is provisioned, we have tried setting the keys to "Automata" with no result. Looking online I cant see anyone who has got this to work, yealinks its no issue but on this occasion we need to retain the existing...
  12. 3

    SOLVED New setup issues with inbound calls - outbound working

    We are having issues with inbound calls - we are getting a 407 error (proxy authentication required) We are using google cloud with all the correct firewall rules added we have tried 1. Under gateway adding into the extension section auto_to_user 2. Adding my sip providers IP addresses into...
  13. 3

    Fusion PBX Newbie looking to get setup..

    Hi, New to fusion PBX although not new to phone systems, we are looking to get setup now but we need some help with the following questions 1. What vm server spec is recommended, we could have at any 1 time 100 companies with 500-1000 extensions using fusions 2. Is there an outline of server...