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I've found it risky to assume the customer is stupid and I know better. We deal with large clients (hospitals, US military, PSAP call centers, etc) and they have some very capable IT departments. I have no doubt that you are highly skilled so if you find the customer's point of view 'cute'...

Could I offer a suggestion here - switch from Postgress to MySQL. Most of our larger installations have other apps running on their PBX's and they need MySQL. Pretty much all of these companies resent running a 2nd major database service on the PBX. That's also a barrier for moving our...