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Hello everyone, I need to setup Outbound route on a FusionPBX for a customer that needs the possibility to go outside with and without a 0 Prefix. I've made two Outbound routes, ^0(\d{5,12})$ with order 100 and ^(\d{5,12})$ with Order 101. Calls towards mobiles are ok Either if I digit...

Of course I understand that it needs a lot of experience, experience that I don't have at the moment, for this reason I was asking for some documents or some sheets where I can start to understand how to work with dialplan, because for now I don't know where to put my hands... Again believe me...

I've tried to propose the attended transfer as a solution but the customer rejected it. They had this function on the PBX they had previously so they want it as it was... Honestly I'm quite new in FusionPBX and I have no experience at all with dialplan, I don't know if you can suggest me some...

Hello everyone, I tryed to find the solution around the internet but I didn't find anything exhaustive. The scenario is the following: Extension A handle an external call, Extension A blind transfer the call to Extension B, Extension B does not answer after timeout (or because it's busy), than...