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    Whatsapp Calling Integration

    Hello @rcksl, I set this up myself, as there isn’t any official documentation available yet for configuring WhatsApp calls on FusionPBX. To make this work, you must have a Verified Meta Business account and an API token to configure inbound calls to your proxy server. Additionally, Meta only...
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    Whatsapp Calling Integration

    Yes, I have setup Whatsapp calling for our fusionpbx clients using opensips as proxy server and rtpengine for media transcoding below is my call flow. Whatsapp-Meta -> Opensips-Box + Rtpengine -> FusionPBX Server.
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    Outbound and Extension-to-Extension Calls Not Being Recorded

    Dear FusionPBX Team, We have enabled call recordings for one domain and set “record” to “all” in the extensions’ configuration. However, we are not seeing recordings for outbound calls or extension-to-extension calls in the CDR. I have also checked the recordings directory, and no files are...
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    FusionPBX 5.3.8 – Answered Calls Appearing as Failed/Missed in CDRs

    Hi, We are experiencing issues with the CDRs after updating FusionPBX to the latest version (5.3.8). As shown in the attached screenshot, some calls that were answered by agents are incorrectly marked as "Failed." In other cases, answered calls are being shown as "Missed." This issue is...
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    Ongoing Issue With CDR

    Hi, We are experiencing issues with the CDRs after updating FusionPBX to the latest version (5.3.8). As shown in the attached screenshot, some calls that were answered by agents are incorrectly marked as "Failed." In other cases, answered calls are being shown as "Missed." This issue is...