Search results

  1. J

    Yealink 73U auto provision DSS Keys

    Hey Guys, I'm having a hard time getting any DSS keys to work off the provisioning. I've put the keys into the keys section of the device, but no such luck. They are not showing on the phone.
  2. J

    Outbound route, check for destinations

    Hey Guys, I would like my global outbound route, look globally for destinations before sending the calls out to the gateways. Is this possible and how would I accomplish it? James
  3. J

    Call Center B Leg CDR records

    Hello Mark, I now see the B legs in the CDR records, thank you. However, I am only seeing answered calls. What I am trying to do is count the number of times calls were offered to an agent, but not answered.
  4. J

    Call Center B Leg CDR records

    Thank you Mark.
  5. J

    Call Center B Leg CDR records

    Where do I find the B leg records? I'm trying to do up some stats for the Call Centers with selectable dates / times
  6. J

    admin password issue

    Good day everyone, I am having an issue with logging into one of my systems, i've reset the admin password multiple times and keep getting a authentication failed error. I have even gone into the database and manually updated the password using an MD5 and it still gives my issues. the last...
  7. J

    XML_CDR

    Hey Guys, First time poster, thanks for having me... I am wondering if anyone knows where the XML_CDR is generated and if it's possible to add a rate column to the database to be determined as the call begins, perhaps the outbound dialplan ? Thanks for any help, James