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  1. C

    Voicemail Timeout Not Working Properly

    Check your dialplan and see if you have an extra voicemail entry.
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    Issues with extension to extension calling

    If you look at the Application Log part of one of your extension to extension calls. Applications > Call Detail Records > e to e call > Application log. I had a similar problem when there was an error in our Dialplan. If you see something.lua at the bottom of the App log then that is probably...
  3. C

    Ring group/Dial-plan issue

    Thank you for your reply. We have tested your response with Chrome, Firefox and Safari on 2 computers. We are still having the same issue and did not see any changes in the error. Please have a good and safe week.
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    Ring group/Dial-plan issue

    Issue: When making a ring group(filling it out like normal) all info is keep expect the Destinations. If you back out of the ring group after saving and the update complete message is given your new ring group will not be there. When checking the dialplan you will see that it made the entry for...
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    Unable to see/edit users

    I am a superadmin on this box but was unable to see/edit users. To solve this I had to do a full upgrade(Click all the boxes). This issue is resolved, but I was thinking since I could not find a fix when googling I would post it here if anyone runs into the same issue. Hope you all have a good...