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Please help! How I can restrict extension from direct dialing from IVR?

Good day! I can not set up call transfer, the bind_digit_action function is enabled on dialplan. Call log below. What could be the error? 71f4a049-0f3c-43e9-b02f-a8394cb664d5 2019-04-11 10:59:09.932630 [NOTICE] switch_channel.c:1104 New Channel sofia/internal/3098@x.x.x.x...