Search results

  1. L

    Customize breaks - add new ones

    Hello guys. Can you tell me if it is possible to customize new breaks in Fusionpbx so that they are displayed in the Fusion panel and that they can be added to the dialplan to use? Type of break: Lunch, restroom, etc. Thanks!
  2. L

    What is the command to pause (break), the agent in the callcenter ?

    What is the command to pause the agent? I know for login and logout it's *22, but I don't see any pause command? Can you help me? thanks!
  3. L

    Inbound call another PBX

    Hi, guys... I have two PBX solutions, one of which is the freeswitch with fusionbpx. In the configuration of the entry route I configure as: "condition" _ network_addr "_" IP_source " Below I ask to accept 4 digit digits with regex. When I call from the other PBX, I can call the two tenants...
  4. L

    Attendant Transfer *4 - Is not working

    Hum... Ok. Thanks for your help. I will check with a programmer if he can verify and correct it. If I have any news, I will return here.
  5. L

    Attendant Transfer *4 - Is not working

    I am trying to make the attendant transfer with * 4, but the function is reversed, the music on hold stays with the person that is trying to transfer the extension, while the people who called receive the tone to enter the extension, what is wrong? Do you know how I can fix this? Thank you!
  6. L

    Rollover option is not working

    Hi, I set up a group with the rollover option, but when the extension is busy, it is not ringing at the next extension, does anyone know how to fix this? Thank you!
  7. L

    Forward calls

    Hi. I get it. I'll test this with the technician on the other side. thank you!
  8. L

    Forward calls

    Hi, Thank you for answer. What I would like to do and forward calls to another pbx through an extension and not a gateway, is this possible?
  9. L

    Forward calls

    Hi, Now I'm trying to route calls outbound for this extension and to send to destination other PBX(Alcatel). Do you have any idea how I could do it? Thank you,
  10. L

    Forward calls

    Hi, Thank you! It worked by configuring the extension whti "condition" "destination number" and "action" "transfer" "ring group". Now I'm trying to route calls outbound for this extension and to send to destination other PBX(Alcatel. Do you have any idea how I could do it? Thank you,
  11. L

    Forward calls

    Hi guys, I tried to register a trunk of a alcatel-lucent pbx, but it only worked by registering as an extension in fusionpbx. How do I forward incoming calls to this extension to other extensions? Thank you
  12. L

    Trunk with another IP PBX

    Hi. I have the cenary: A customer has a cloud environment, and made a connection with another ip pbx to speak from extension freeswtich to extension the other solution. The sip trunk is ok, but as the outbound route would be configured to allow this? "sofia/internal/1$ "sip_trunk"? How identify...
  13. L

    Change Ring Back

    Thank you. I'm still having trouble with "create function" in php for upload audio files. I'll sort this out first.
  14. L

    Change Ring Back

    Hi, In the Apps/Ring Group, there is a option Ring Back. How can I insert a new audio to replace the ring "us-ring"? Thank you!
  15. L

    SOLVED Permissions

    Hi. I disable the options again accessed and it was resolved. I can not tell you what it was, probably the browser cache. Thank you.
  16. L

    Upload File in recordings

    Hi,The logs.... 10.0.0.3 - - [02/May/2019:18:50:35 -0300] "POST /app/recordings/recordings.php?rd=aXZyaW52ZW50dGlzLndhdg== HTTP/1.1" 302 - "http://My_IP/app/recordings/recordings.php?rd=aXZyaW52ZW50dGlzLndhdg==" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko)...
  17. L

    SOLVED Permissions

    Hi. But the user is not superadmins. I could not understand why you can see information from other tenants. Thank you
  18. L

    SOLVED Permissions

    Hi James! I created a new "Menu Manager" and a new "Group Manager" only with permission to show the extensions register and the recordings, but when I click on "Show All" appear registered extensions of other customers. This also happens with the "Call Details Record".
  19. L

    SOLVED Permissions

    Hi, anyone know how to disable the option "Show all"? This option shows information the other customers I tried to create a new "Menu Manager" for each customer, but I do not know how to associate the new group. All are linked to the "default" profile. Thank you!