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    Customize breaks - add new ones

    Hello guys. Can you tell me if it is possible to customize new breaks in Fusionpbx so that they are displayed in the Fusion panel and that they can be added to the dialplan to use? Type of break: Lunch, restroom, etc. Thanks!
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    What is the command to pause (break), the agent in the callcenter ?

    What is the command to pause the agent? I know for login and logout it's *22, but I don't see any pause command? Can you help me? thanks!
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    Inbound call another PBX

    Hi, guys... I have two PBX solutions, one of which is the freeswitch with fusionbpx. In the configuration of the entry route I configure as: "condition" _ network_addr "_" IP_source " Below I ask to accept 4 digit digits with regex. When I call from the other PBX, I can call the two tenants...
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    Attendant Transfer *4 - Is not working

    I am trying to make the attendant transfer with * 4, but the function is reversed, the music on hold stays with the person that is trying to transfer the extension, while the people who called receive the tone to enter the extension, what is wrong? Do you know how I can fix this? Thank you!
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    Rollover option is not working

    Hi, I set up a group with the rollover option, but when the extension is busy, it is not ringing at the next extension, does anyone know how to fix this? Thank you!
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    Forward calls

    Hi guys, I tried to register a trunk of a alcatel-lucent pbx, but it only worked by registering as an extension in fusionpbx. How do I forward incoming calls to this extension to other extensions? Thank you
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    Trunk with another IP PBX

    Hi. I have the cenary: A customer has a cloud environment, and made a connection with another ip pbx to speak from extension freeswtich to extension the other solution. The sip trunk is ok, but as the outbound route would be configured to allow this? "sofia/internal/1$ "sip_trunk"? How identify...
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    Change Ring Back

    Hi, In the Apps/Ring Group, there is a option Ring Back. How can I insert a new audio to replace the ring "us-ring"? Thank you!
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    SOLVED Permissions

    Hi, anyone know how to disable the option "Show all"? This option shows information the other customers I tried to create a new "Menu Manager" for each customer, but I do not know how to associate the new group. All are linked to the "default" profile. Thank you!
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    Upload File in recordings

    I am trying to make the uplodoad file for ivr in "dialplan" - "recordings". In the browser it informs that it is loading and that it was finalized successfully, but the file does not load. Does anyone have a solution? Thank you
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