Search results

Hi all. I have a multi tenant setup and all is working fine. One new customer has a new Telus router which does not allow SIP ALG to be deactivated. I have read that changing registrations to TLS avoids ALG issues as it uses port 5061. 5061 is open on the router and TLS is enabled in the...

I have a client whose network has SIP ALG present and they are having a hard time getting their corporate network guys to disable it. As a result I am trying to setup their subdomain to work of SIP TLS to avoid the ALG issues. I haven't done this before though. I have enabled TLS in the SIP...

Hi Adrian, Thanks for taking the time to reply. I have set the DKIM and SPF and when I send a message from the fusionpbx to mail-tester.com I get a score of 8.6/10 so I'm pretty happy with that. It just definitely seems to be something to do with the fusionpbx, because the freepbx will send an...

Hi, I'm running my own email server on virtualmin and using an account on here to send voicemail to emails from the fusionpbx. This is working for every customer apart from one. They have an email hosted by GoDaddy and use microsoft 365 as their client. They never receive an email from the...

I am setting up a new domain on my FusionPBX and am having trouble with the Call Park feature. On an existing domain it is working great so I'm sure it's a dialplan problem of some sort. Here is the scenario: On the new domain, a call is made, the call is parked using a dedicated parking lot...

Thanks for your reply. I don't think I'm understanding though. It is the Zoiper App that is saying there is a fault that the registration time is too low. I haven't changed anything on the fusionpbx so everything is default. It's really a case of finding the registration time to increase it to...

Does anyone know where I could change the audio file for the prompt when a "Follow Me" call in answered? And if you do know, can I change it on a domain by domain basis? Thanks.

I have a client who insists on using a softphone on their cell. We were using Grandstream Wave Lite but since that has now been made obsolete I recommended Zoiper. Which is what they are now using and have purchased a Zoiper plan and so they are using the PUSH service. They are now getting an...

I'm trying to set up the system so I can call in and forward the incoming calls to my cell. I have set up a breakout in the voicemail which gets me to an IVR, once in the IVR I've set an option to change the call flow. Once call flow is changed, calls are directed to a dummy extension, which...

Hi everyone, Fusion newbie here. I've got most of what I want working to work but I'm stuck at this part. Initially when listening to voicemails through the phone, the time the message was left was set to UTC. I got this changed by syncing the Freeswitch time to the host server time as per...

Sorry about that mistake. Ok, so the gateway is to use a pots line so no registration needed with a provider, but you are right, it didn't seem to be registered to the pbx. However, it now is, and I redid the outbound route, but now it appears to be ringing back on itself??!!! When I checked...

Thank for your help there James. So what I have now is a fresh install pf FusionPBX, an extension created for the Grandstream gateway which is forwarding to a ring group. Once again, incoming is working no problems. Here is the log I get when trying to make an outgoing call. I no longer get the...

Hi all!! Having a problem here configuring this tel line gateway to work with fusionpbx. Incoming appears to be working. We have the gateway registered and an extension set up with the extension account settings saved on the gateway. Inbound call hits the extension on the pbx and forwards to...