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    Forward to Voicemail on the First Reject

    A user asks me to forward his calls to his voicemail as soon as he rejects (SIP BUSY/486) the call from one of his device. He has an ip-phone and two softphones on his extension. He also has follow-me activated. This question seems really basic to me but I cannot figure out how to do this. Am I...
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    Deadly infinite loop with ring group & follow-me

    One of our customer has configured its ring group as following: Ring-Group Destination: 1001 Destination: 1002 And its follow-me extensions as following: Follow-Me 1001 Destination: 1001 Destination: 1002 Follow-Me 1002 Destination: 1002 Destination: 1001 The above configuration...
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    Announce Sound and Announce Position block the bridging of the caller and the agent

    Dear All, I am using the callcenter-announce-position.lua (documented in https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter) and announce-sound (documented in https://docs.fusionpbx.com/en/latest/applications/call_center.html#announce-sound). Those two settings work like a...
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    Ghost voicemail files

    Hi All, I implemented a small script that scans recursively the voicemail message files of every domain under freeswitch/storage/voicemail/default and check whether voicemail messages are all present in v_voicemail_messages. My script show tons of ghost voicemail msg_[uuid].wav files...