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Adrian, Yes that is a good point, however we tell customers that they can only register 1 device to an extension. So if they get themselves blocked it will be their own fault. The problem we had (which is now resolved) is that a client would purchase 1 extension and then the entire department...

This worked! Thank you very very much!

Hi. We are providing clients with our own branded softphones which means we have to give them a username and password to log in. The problem is that they download the apps in various mobiles and as they have the username and password they can log into the same extension at the same time. Huge...

Hi Adrian, I can't see the setting for max-registrations-per-extension, is. Please can you confirm where that is ?

HI. I can't see the setting for max-registrations-per-extension, Please can you confirm where that is ?

Hi All, I have FusionPBX version 4.5.21 I want to stop clients from logging into the same extension using multiple devices and softphones. After doing some research I found that in Advanced > Sip Profiles > there is an option for "multiple-registrations" which is set to True by default. I...

At present to access Voicemail from a softphone the user has to dial *97 followed by their voicemail pin number How can we disable the "pin prompt" so that the caller can access voicemail without entering the pin?

Once you have recorded the audio convert it it the correct WAV format using this website: https://audio.online-convert.com/convert-to-wav The settings you want are: Bit Resolution - 16 BIT Sampling Rate - 8,000 Hz Audio Channels - Mono This should do the trick, If it doesn't then also try and...

I have successfully configured FusionPBX to send push notifications via pushkit to linphone IOS App. It is working fine. App awakes prior to incoming call being received and I can then answer the call. However when I answer the call it automatically disconnects. I have done some digging...