Search results

  1. M

    Queue agents ring notification by string stop working after call center reload

    I have try also execute_on_ring= Same issue. the strange thing is once I'm saving the agent edit page, the caller ID came back to work until next time mod_callcenter is reloaded.
  2. M

    Queue agents ring notification by string stop working after call center reload

    so, according this topic; https://www.pbxforums.com/threads/queue-agents-ring-notification-via-dialplan.7440/ where i was looking for a way to notify crm for ringing call at agent extension i was able to solved it by the following string, the issue is when reloading mod_callcenter the...
  3. M

    How to reload call_center module in midnight

    /usr/bin/fs_cli/fs_cli -x "reload mod_callcenter" Is that right?
  4. M

    How to reload call_center module in midnight

    Thanks. Should I paste this line into cron with timing or need something else?
  5. M

    How to reload call_center module in midnight

    because we are facing some calls stuck in call center and only reloading the call_center module is fix that, i wondering how can i set (maybe with cron) that call_center module will restart in every midnight.
  6. M

    Time stroring cdr and records for specific domain

    Hi, System set to save cdr records and call records for 180 days. Some customer asking to have these records for one year. How to set different time to save recording per domain and keep system to saving 180 days?
  7. M

    New provider, no recordings

    Share the outbound route of this provider
  8. M

    Extension/Ring group missed call destination name

    Hi Guy's, Case of missed call client gets email with his extension number or the ring group number that the call is missed on. how can we set to send the name / caller id name of the extension or ring group that the call is missed on? this become an issue mostly in case of missed call on ring...
  9. M

    blocking spam calls

    Fail2ban, event gurd, ACL, using strong SIP passwords, set 1 registration concurrent.
  10. M

    Queue agents ring notification via dialplan

    Now its more clear! i set in agent contact field the following string and its working perfectly!! {execute_on_originate=' curl https://URL/extension=XXXX&caller_id_number=${caller_id_number}'}user/XXXX@domain.com Many Thanks' to @agree !
  11. M

    Queue agents ring notification via dialplan

    OK,Thank you for the information. Can you share more details about contact string?
  12. M

    Queue agents ring notification via dialplan

    i have tried to set the agnet as "uuid-standby" in order to use loopback but extension dosnt ring at all (once set back to callback, extension ringing).
  13. M

    Queue agents ring notification via dialplan

    Real time notification for incoming calls.
  14. M

    Queue agents ring notification via dialplan

    i'm looking for way to get notification about Queue agents ring via dialplan to call url using curl. normally i'm using cidlookup, but in case of ringing extension which is agent that not providing information... any idea? that case is for notify CRM with post for incoming ringing call at agent...
  15. M

    How to schedule Call Broadcast

    That great!! I appreciate your help
  16. M

    How to schedule Call Broadcast

    the final point is to have the option to set daily auto dialer (same as call broadcast) to few external numbers and when they answer, transfer to an IVR. call broadcast answer the request but there is no option to schedule the call broadcast :(
  17. M

    How to schedule Call Broadcast

    Any more advices how to schedule call broadcast? I know for cron option but that can't run cause of Auth.