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Thank you for the response and all the details; this gives me a good starting point to set up a proof of concept. It might work a lot better if I create a generic message that says the office is temporarily closed and allow them to toggle that message on and off. If I can eliminate them...

I have a client who wants one of their employees to be able to close the office during inclement weather. In the case that the office is closed, they want the employee to be able to call into the phone system, enter a prompt and pin, and then make a recording on the phone that callers will hear...

I just restored back to before the update and everything is working. I'll wait a bit before updating again.

Last night I updated via the GUI and this morning I noticed the Call Detail Records page is blank. I tried to search for previous calls but nothing returned. Everything else seems to be working normally. If I click on statistics in the CDR screen I can see a graph of calls from the day before...

Thank you, claritytech, that worked.

I would like to have music play when a caller is parked or if they are on hold. We have several Yealink T54W phones programmed with Park1 and Park2 buttons (The button programming is below) If I pick up the Yealink headset and push the Park 1 or Park 2 button I can hear Music on Hold. If a call...

I was able to get the multiple conditions to appear in Chrome after closing out of the browser and going back in again then hitting the enter key multiple times. For some reason, the additional settings does not appear automatically like I would expect.

I have a company that has different working hours for certain days of the week. It appears that Time Condition allows me to set up every day of the week with the same start and end time but not the ability to change the time range for each day. I’m curious as to how others have dealt with this...

Update: So TLS inbound and outbound seem to be working. However, where I am at now is trying to enable SRTP outbound to Twilio because I am getting the following message when I make outbound calls with the "Secure Trunking" enabled on Twilio. This error message is from Twilio. Msg "SIP trunk...

@whut I didn't even know the CDR page had that detail. Now that I'm looking at it, the numbers are close but the Yealink page might have slightly lower numbers. When I say lower, I'm talking like 4.3 vs 4.5.

I started with the directions below and was able to install a certificate via Lets Encrypt, enable TLS via the variables on FusionPBX, and get the system listening on 5061 and 5081. I have a Yealink phone that was configured for TLS with FusionPBX. However, when I enable secure trunking on the...

The last few days I have been troubleshooting some quality issues. While doing this I found a tool that has been very helpful and wanted to share it with the group. It is easy to monitor the audio quality on a Yealink phone, and it can be done remotely. I was able to watch in real-time as a...

Thanks

That worked perfectly! I changed the order to #31, saved and tried it. Thank you so much!

Recently I have been getting an increasing number of anonymous calls from spammers. During the day, it is just an annoyance, but after hours we route incoming calls to a call service that charges by the minute. Ideally, I would like to block the anonymous calls or send them directly to the...

Hello everyone. My name is Brad, and I'm here trying to learn FusionPBX as an alternative to 3cx.