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    Let office employee change IVR message and close office for inclement weather

    I have a client who wants one of their employees to be able to close the office during inclement weather. In the case that the office is closed, they want the employee to be able to call into the phone system, enter a prompt and pin, and then make a recording on the phone that callers will hear...
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    Call Detail Records page is blank after update

    Last night I updated via the GUI and this morning I noticed the Call Detail Records page is blank. I tried to search for previous calls but nothing returned. Everything else seems to be working normally. If I click on statistics in the CDR screen I can see a graph of calls from the day before...
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    No Music when Parked but Music when caller on Hold

    I would like to have music play when a caller is parked or if they are on hold. We have several Yealink T54W phones programmed with Park1 and Park2 buttons (The button programming is below) If I pick up the Yealink headset and push the Park 1 or Park 2 button I can hear Music on Hold. If a call...
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    Looking for advice on setting up Time Conditions for inbound routes

    I have a company that has different working hours for certain days of the week. It appears that Time Condition allows me to set up every day of the week with the same start and end time but not the ability to change the time range for each day. I’m curious as to how others have dealt with this...
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    Trying to enable Twilio Secure Trunking – TLS SRTP

    I started with the directions below and was able to install a certificate via Lets Encrypt, enable TLS via the variables on FusionPBX, and get the system listening on 5061 and 5081. I have a Yealink phone that was configured for TLS with FusionPBX. However, when I enable secure trunking on the...
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    Monitor audio quality on Yealink phones

    The last few days I have been troubleshooting some quality issues. While doing this I found a tool that has been very helpful and wanted to share it with the group. It is easy to monitor the audio quality on a Yealink phone, and it can be done remotely. I was able to watch in real-time as a...
    • bradgarrison
    • Thread
    • call quality mos troubleshooting yealink
    • Replies: 4
    • Forum: General
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    Block or route anonymous incoming calls.

    Recently I have been getting an increasing number of anonymous calls from spammers. During the day, it is just an annoyance, but after hours we route incoming calls to a call service that charges by the minute. Ideally, I would like to block the anonymous calls or send them directly to the...
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    Hello from Grand Blanc Michigan

    Hello everyone. My name is Brad, and I'm here trying to learn FusionPBX as an alternative to 3cx.
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