announce position

Hello everyone! I modified the "callcenter-announce-position.lua" script to lower the background music during (position) announcments instead of completely muting it which makes it behave just like 3CX queues do and I would like to share the code with you. I uploaded the script to this GitHub...

Dear All, I am using the callcenter-announce-position.lua (documented in https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter) and announce-sound (documented in https://docs.fusionpbx.com/en/latest/applications/call_center.html#announce-sound). Those two settings work like a...