announce sound

  1. Z

    Announce frequency bug in call centers queues

    Greetings, A few years ago i have spotted a bug when using the announce frequency functionality in the call centers module. I have searched this forum, the freeswitch forum and many others but i don't see anybody had solve this bug. A few weeks ago i try to solve this issue, and i'm happy to...
  2. F

    Announce Sound and Announce Position block the bridging of the caller and the agent

    Dear All, I am using the callcenter-announce-position.lua (documented in https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter) and announce-sound (documented in https://docs.fusionpbx.com/en/latest/applications/call_center.html#announce-sound). Those two settings work like a...