redundancy

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    FS PBX Contact Center: Queue Callbacks and Automatic Synchronization Across Redundant Servers

    The new FS PBX Contact Center update brings two major additions: callers can request a callback without losing their queue priority, and queue configuration and agent availability can now stay synchronized across redundant servers. These are capabilities people look for when comparing...
  2. E

    Multi-site redundancy

    Hi, A client request that we have multi-site redundancy. We are currently replicating our VM on another site but we are not able to make it work without changing the IP address of the external_sip_ip parameter in the variable option. We tried to put a DNS entry, but the system didn't resolve...