xml_cdr

Hi, We are experiencing issues with the CDRs after updating FusionPBX to the latest version (5.3.8). As shown in the attached screenshot, some calls that were answered by agents are incorrectly marked as "Failed." In other cases, answered calls are being shown as "Missed." This issue is...

I’m looking for assistance with managing Call Detail Records (CDR) in FusionPBX. Specifically, I want to remove duplicate entries for both missed calls and no answer calls originating from a call center queue. Currently, when I view the CDR as a super admin, it shows separate entries for each...

Hi all! I'm setting up access for the user Alex to view his call details and encountered the following problem. User Alex makes calls from his Elink phone and from Skype for Business under the number 2131. How can I make Alex see both calls in xml_cdr?