Calls are not recorded after group pickup

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Rubik

New Member
Jan 31, 2018
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Hi all

I am facing a strange problem

I have set all the extensions to record ALL
If an incoming call is being picked up (*8)
The call is not being recorded

Am I’m missing anything? should I add anything to the dial plan to make that also calls after “group pickup” will be recorded?

I have two different FusionPBX versions (4.2 and 4.4.1) same thing happens in both versions

Would really appreciate your help
 
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