cannot make outgoing calls to external or internal

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A

acancryn

New Member
Sep 7, 2018
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Hello,
I was able to register my w60b base yealink to fusionpbx. I can receive calls, both from external and internal extensions. However I cannot make any outgoing calls to internal number or an external number.

log:

hanging up, cause: INCOMPATIBLE_DESTINATION


2020-09-21 11:30:29.219280 [DEBUG] mod_sofia.c:577 Responding to INVITE with: 488
###

2020-09-21 11:30:29.219280 [DEBUG] sofia.c:7094 Remote SDP:


v=0


o=- 20029 20029 IN IP4 192.168.1.40


s=SDP data


c=IN IP4 192.168.1.40


t=0 0


m=audio 12056 RTP/AVP 9 0 8 18 101


c=IN IP4 192.168.1.40


a=rtpmap:9 G722/8000


a=rtpmap:0 PCMU/8000


a=rtpmap:8 PCMA/8000


a=rtpmap:18 G729/8000


a=fmtp:18 annexb=no


a=rtpmap:101 telephone-event/8000


a=fmtp:101 0-15


a=ptime:20


a=rtcp:12057 IN IP4 192.168.1.40


a=candidate:1 1 UDP 2130706431 192.168.1.40 12056 typ host


a=candidate:1 2 UDP 2130706430 192.168.1.40 12057 typ host


a=ice-ufrag:2bd072ef062c4f1a0246412d


a=ice-pwd:2923640c7795e91c28635eb5





2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G722:9:8000:20:64000:1]/[G722:9:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [G722:9:8000:20:64000:1] ++++ is saved as a match


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G722:9:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G722:9:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[G722:9:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [PCMU:0:8000:20:64000:1] ++++ is saved as a match


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[G722:9:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [PCMA:8:8000:20:64000:1] ++++ is saved as a match


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G729:18:8000:20:8000:1]/[G722:9:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G729:18:8000:20:8000:1]/[PCMU:0:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [G729:18:8000:20:8000:1]/[PCMA:8:8000:20:64000:1]


2020-09-21 11:30:29.219280 [DEBUG] switch_core_media.c:4365 Set telephone-event payload to 101@8000


2


Do you know what it may be?
 
A

acancryn

New Member
Sep 7, 2018
8
0
1
42
2020-09-21 11:56:06.459277 [NOTICE] switch_channel.c:1104 New Channel sofia/internal/501@xxxxx.xxxxx.com:5060 [4eb30483-3aa8-4294-b89a-af1f63645b12]
2020-09-21 11:56:06.459277 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/501@xxxxx.xxxxx.com:5060) Running State Change CS_NEW (Cur 1 Tot 68250)
2020-09-21 11:56:06.459277 [DEBUG] sofia.c:9873 sofia/internal/501@xxxxx.xxxxx.com:5060 receiving invite from xx.xxx.xx.xxx:12346 version: 1.6.20 -37-987c9b9 64bit
2020-09-21 11:56:06.459277 [DEBUG] sofia.c:10044 IP xx.xxx.xx.xxx Rejected by acl "domains". Falling back to Digest auth.
2020-09-21 11:56:06.459277 [DEBUG] sofia.c:2334 detaching session 4eb30483-3aa8-4294-b89a-af1f63645b12
2020-09-21 11:56:06.459277 [WARNING] sofia_reg.c:1792 SIP auth challenge (INVITE) on sofia profile 'internal' for [18006473722@xxxxx.xxxxx.com] from ip xx.xxx.xx.xxx
2020-09-21 11:56:06.459277 [DEBUG] switch_core_state_machine.c:603 (sofia/internal/501@xxxxx.xxxxx.com:5060) State NEW
2020-09-21 11:56:06.579262 [DEBUG] sofia.c:2442 Re-attaching to session 4eb30483-3aa8-4294-b89a-af1f63645b12
2020-09-21 11:56:06.579262 [DEBUG] sofia.c:9873 sofia/internal/501@xxxxx.xxxxx.com:5060 receiving invite from xx.xxx.xx.xxx:12346 version: 1.6.20 -37-987c9b9 64bit
2020-09-21 11:56:06.579262 [DEBUG] sofia.c:10044 IP xx.xxx.xx.xxx Rejected by acl "domains". Falling back to Digest auth.
2020-09-21 11:56:06.599283 [DEBUG] sofia.c:11168 Setting NAT mode based on via received
2020-09-21 11:56:06.599283 [DEBUG] sofia.c:7084 Channel sofia/internal/501@xxxxx.xxxxx.com:5060 entering state [received][100]
2020-09-21 11:56:06.599283 [DEBUG] sofia.c:7094 Remote SDP:
v=0
o=- 20032 20032 IN IP4 192.168.1.40
s=SDP data
c=IN IP4 192.168.1.40
t=0 0
m=audio 12068 RTP/AVP 8 0 101
c=IN IP4 192.168.1.40
a=rtpmap:8 PCMA/8000
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20
a=rtcp:12069 IN IP4 192.168.1.40
a=candidate:1 1 UDP 2130706431 192.168.1.40 12068 typ host
a=candidate:1 2 UDP 2130706430 192.168.1.40 12069 typ host
a=ice-ufrag:5a3f33bd00caf4104248b919
a=ice-pwd:74001684634bac3e65060661

2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[G722:9:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMA:8:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [PCMA:8:8000:20:64000:1] ++++ is saved as a match
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[G722:9:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMU:0:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4504 Audio Codec Compare [PCMU:0:8000:20:64000:1] ++++ is saved as a match
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4449 Audio Codec Compare [PCMU:0:8000:20:64000:1]/[PCMA:8:8000:20:64000:1]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4365 Set telephone-event payload to 101@8000
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3061 Set Codec sofia/internal/501@xxxxx.xxxxx.com:5060 PCMA/8000 20 ms 160 samples 64000 bits 1 channels
2020-09-21 11:56:06.599283 [DEBUG] switch_core_codec.c:111 sofia/internal/501@xxxxx.xxxxx.com:5060 Original read codec set to PCMA:8
2020-09-21 11:56:06.599283 [WARNING] switch_core_media.c:3451 NO candidate ACL defined, Defaulting to wan.auto
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3481 Save audio Candidate cid: 1 proto: UDP type: host addr: 192.168.1.40:12068
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3481 Save audio Candidate cid: 2 proto: UDP type: host addr: 192.168.1.40:12069
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3523 Searching for rtp candidate.
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3523 Searching for rtcp candidate.
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:3567 sofia/internal/501@xxxxx.xxxxx.com:5060 no suitable candidates found.
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4708 Set telephone-event payload to 101@8000
2020-09-21 11:56:06.599283 [DEBUG] switch_core_media.c:4767 sofia/internal/501@xxxxx.xxxxx.com:5060 Set 2833 dtmf send payload to 101 recv payload to 101
2020-09-21 11:56:06.599283 [NOTICE] sofia.c:7565 Hangup sofia/internal/501@xxxxx.xxxxx.com:5060 [CS_NEW] [INCOMPATIBLE_DESTINATION]
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/501@xxxxx.xxxxx.com:5060) Running State Change CS_HANGUP (Cur 1 Tot 68250)
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:850 (sofia/internal/501@xxxxx.xxxxx.com:5060) Callstate Change DOWN -> HANGUP
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/501@xxxxx.xxxxx.com:5060) State HANGUP
2020-09-21 11:56:06.599283 [DEBUG] mod_sofia.c:438 Channel sofia/internal/501@xxxxx.xxxxx.com:5060 hanging up, cause: INCOMPATIBLE_DESTINATION
2020-09-21 11:56:06.599283 [DEBUG] mod_sofia.c:577 Responding to INVITE with: 488
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:60 sofia/internal/501@xxxxx.xxxxx.com:5060 Standard HANGUP, cause: INCOMPATIBLE_DESTINATION
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:852 (sofia/internal/501@xxxxx.xxxxx.com:5060) State HANGUP going to sleep
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:619 (sofia/internal/501@xxxxx.xxxxx.com:5060) State Change CS_HANGUP -> CS_REPORTING
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:584 (sofia/internal/501@xxxxx.xxxxx.com:5060) Running State Change CS_REPORTING (Cur 1 Tot 68250)
2020-09-21 11:56:06.599283 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/501@xxxxx.xxxxx.com:5060) State REPORTING
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:174 sofia/internal/501@xxxxx.xxxxx.com:5060 Standard REPORTING, cause: INCOMPATIBLE_DESTINATION
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:938 (sofia/internal/501@xxxxx.xxxxx.com:5060) State REPORTING going to sleep
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:610 (sofia/internal/501@xxxxx.xxxxx.com:5060) State Change CS_REPORTING -> CS_DESTROY
2020-09-21 11:56:06.639265 [DEBUG] switch_core_session.c:1665 Session 68250 (sofia/internal/501@xxxxx.xxxxx.com:5060) Locked, Waiting on external entities
2020-09-21 11:56:06.639265 [NOTICE] switch_core_session.c:1683 Session 68250 (sofia/internal/501@xxxxx.xxxxx.com:5060) Ended
2020-09-21 11:56:06.639265 [NOTICE] switch_core_session.c:1687 Close Channel sofia/internal/501@xxxxx.xxxxx.com:5060 [CS_DESTROY]
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/501@xxxxx.xxxxx.com:5060) Running State Change CS_DESTROY (Cur 0 Tot 68250)
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/501@xxxxx.xxxxx.com:5060) State DESTROY
2020-09-21 11:56:06.639265 [DEBUG] mod_sofia.c:343 sofia/internal/501@xxxxx.xxxxx.com:5060 SOFIA DESTROY
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:181 sofia/internal/501@xxxxx.xxxxx.com:5060 Standard DESTROY
2020-09-21 11:56:06.639265 [DEBUG] switch_core_state_machine.c:751 (sofia/internal/501@xxxxx.xxxxx.com:5060) State DESTROY going to sleep
 
A

acancryn

New Member
Sep 7, 2018
8
0
1
42
I factory reset the phone and started from scratch. It works now. I never figured out the issue
 
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