SOLVED Configure button on Yealink for Page/Intercom

[mudasar321]

Hi Guys,

I know Page or Intercom works when we dial *8[ext]. I want to configure a speed dial button on my yealink phone with "*8". So I want I just need to press that speed dial button, system should prompt "enter your extension" I enter 208 and system send page to 208 extension. Is it doable?

Thank You

 

[JamesBorne]

Yes it is absolutely do able.
Have a look at voicemail/index.lua and the corresponding *98 dialplan for your examples.

 

[mudasar321]

Hi James,

Thanks for reply back. Can you please put any example how exactly it would be?

Thank You

 

[mudasar321]

I tried to play with dial plan but no luck. Can you please put it for me how exactly it would be.

Thank You

 

[mudasar321]

Anybody please?

 

[JamesBorne]

I've got my own job to do @mudasar321.
If you are stuck, include what you have done with pictures, then maybe may be willing to assist you.

 

[mudasar321]

Hi @JamesBorne , This world is not gon'na end without your assistance. Do you really think? Might I would have fight for couple of days to get it done but I WILL. The purpose of posting thread is might someone have had this issue before or anyone knows the answer so we can save the time and energy. I'm not asking/hammering you to leave your job and present for me. If we post a thread that really mean we DO NOT KNOW or Can't do it, so we need help. If you know how to do it just post it or leave it for anyone else who know's.

Thank You

 

[rubberducky]

I do this all the time. I hope I understand the question correctly, but this is how I handle it
.
I configure buttons for BLF, but leave the "extension" slot blank.
Then I configure a button for prefix "*8"

So, someone hits their "Intercom" button, then hits their blf button on who they want to intercom. In the example attached, this sends a *8101

I noticed when I filled in the "extension" part of a blf, and I try to program in the intercom button, what gets sent is *8101101, which generates an error.

Otherwise, if blf isn't something that works for your scenario, why not do a button set to prefix and *8, then the user inputs 101 (or whatever extension) and hits send?

Also, knowing the model of your phone would help.

Hope this helps.

 

[mudasar321]

Hi @rubberducky , Yes it helped. Thanks so much for your feedback.

 

[jeffcrews]

Thanks @rubberducky that helped me too!

 

[kp409]

How would you do this with a Polycom phone?