Hi all.
I see a "please_hold" dialplan which plays the prompt "ivr/ivr-hold_connect_call.wav". How can I use this actively? I mean when a user dials an extension or an option in an IVR, appearently we can set it to prompt "please hold while I am transferring your call". But couldn't find it how. I tried for example adding this to a queue XML but it didn't work:
It said "Invalid Application dialplan" in the log.
I see a "please_hold" dialplan which plays the prompt "ivr/ivr-hold_connect_call.wav". How can I use this actively? I mean when a user dials an extension or an option in an IVR, appearently we can set it to prompt "please hold while I am transferring your call". But couldn't find it how. I tried for example adding this to a queue XML but it didn't work:
Code:
<action application="dialplan" data="please_hold"/>It said "Invalid Application dialplan" in the log.