Manager call between IVR & extensions

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Murshed

New Member
Jul 30, 2019
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I am facing difficulties to restrict call between different company extinctions

For example:



I have there IVR of different companies: IVR1, IVR2, IVR3



Under IVR1 there are three extensions: 100,102,103

Under IVR2 there are three extensions: 200,202,203

Under IVR3 there are three extensions: 300,302,303



Now extension 100 can call to 200, 200 can call to 300, 300 can call to 100



How i will allow call from one extension to another extension of same company IVR only not the other company IVR extensions

Please help how I will do this?
 

ad5ou

Active Member
Jun 12, 2018
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If the 3 companies need to be separate, setup a domain for each. This is one of the main features of Freeswitch/FusionPBX.

If you just need to keep the IVR limited, set “direct dial” to false in the IVR and specify each of the allowed destinations in the IVR menu
 
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