Cut a long story short I think I have over provisioned the Channels on my shared sip trunk.  Currently have a number of customers on a shared trunk with X amount of Channels.  So basically its first come first served.  I dont imagine that the maximum number of calls at ayone time actaully reaches the limits of the amount of Channels.  For the life of me I cant see an easy way in Fusion to monitor the Channel usage easily, or I'm just not seeing it.  What would you recomend?